Customer Experts - Spanish Speaking - Remote in Greece

Dila Recruitment; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Customer Support Specialist to communicate with customers and ensure satisfaction. This remote role offers complete relocation support to Greece, competitive salary with additional bonuses, health care benefits, and opportunities for professional development. Ideal candidates are fluent in Spanish and possess strong communication skills in English, alongside exceptional problem-solving abilities. Join this dynamic team and thrive in a fast-paced work environment.

Servicios

Relocation support including flight tickets and hotel accommodation

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous discounts

Full training by certified instructors

Professional growth opportunities

Community and social responsibility initiatives

Free online Greek language courses

State-of-the-art premises with relaxing break areas

Formación

• Fluency in Spanish is mandatory.
• Excellent communication in English, both written and spoken.
• Strong soft skills, alongside effective problem-solving capabilities.

Responsabilidades

• Communicate with customers via phone, chat, and e-mail.
• Track and follow cases to ensure efficient resolution.
• Maintain high customer satisfaction while representing a major brand.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Descripción del empleo

Position

Customer Support Specialist

Work model

Remote

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas