Customer Experts - Spanish Speaking - Remote in Greece

Dila Recruitment; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Customer Support Specialist to communicate with customers through various channels. The role requires fluency in Spanish and strong English communication. Responsibilities include ensuring customer satisfaction and tracking case resolutions. The position offers relocation support to Greece, competitive salary, health benefits, and professional development opportunities. Aimed at team players who thrive in a fast-paced environment, this role promises an engaging and supportive workplace.

Servicios

Complete relocation support

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they're closed efficiently.
• Maintain high customer satisfaction.
• Provide and maintain strong professional relationships.
• Work towards reaching targets as set out by the client.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Descripción del empleo

Position

Customer Support Specialist

Work model

Remote

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas