Crypto Chat Support Specialist - Remote & Flexible

SupportYourApp; A distancia; EUR 25.000 - 43.000; Jornada completa

Descripción de la vacante

A global Support-as-a-Service provider is seeking a Chat Support Consultant to deliver exceptional customer support in crypto trading. The role is fully remote and requires a native Norwegian speaker with strong English skills. Key responsibilities include building customer relationships, addressing inquiries, and maintaining knowledge of market conditions. A proactive attitude and CRM experience, preferably in Salesforce, are essential. The position offers a flexible schedule and a supportive international environment.

Servicios

Flexible schedule

Fully remote cooperation

Inclusive international environment

Rewards for referring friends

Internal health policy

Responsive leadership

Self-development opportunities

No time-tracking requirements

Formación

• At least 6-12 months of experience in live chat support, preferably within crypto or financial services.
• Basic financial knowledge or payment/banking experience.
• Crypto industry knowledge is beneficial.
• Personal computer with at least 8GB of RAM and stable internet connection.

Responsabilidades

• Deliver outstanding customer support in crypto trading via live chat and email.
• Build strong customer relationships and handle inquiries promptly.
• Provide valid information and solutions to customer requests.
• Maintain up-to-date knowledge of the trading platform and market conditions.

Conocimientos

Native Norwegian speaker

C1 level English skills

Live chat support experience

Strong analytical skills

Problem-solving skills

Positive attitude

Herramientas

Salesforce

Descripción del empleo

A global Support-as-a-Service provider is seeking a Chat Support Consultant to deliver exceptional customer support in crypto trading. The role is fully remote and requires a native Norwegian speaker with strong English skills. Key responsibilities include building customer relationships, addressing inquiries, and maintaining knowledge of market conditions. A proactive attitude and CRM experience, preferably in Salesforce, are essential. The position offers a flexible schedule and a supportive international environment.