Casino Ops & Security Lead-Live Gaming Casino (Bogotá)

Wibit Consulting & Services (WibitCS); España; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading global tech company in gaming seeks a Surveillance Operator for its operations in Bogotá. You will ensure secure and fair gameplay across platforms, requiring strong analytical skills and a background in iGaming. Responsibilities include monitoring security systems and resolving incidents reported by studio staff. This full-time role offers competitive compensation, training, and opportunities for professional growth.

Servicios

Competitive base salary

Paid training

Private health insurance

Opportunities for advancement

Formación

• Minimum 2 years of experience in surveillance or as a team leader in iGaming.
• Strong analytical ability to identify irregularities in gameplay.
• Experience producing detailed reports.

Responsabilidades

• Review and verify incidents reported by studio personnel.
• Operate and monitor advanced security systems for surveillance.
• Evaluate online gaming surveillance software for functionality.

Conocimientos

Analytical skills

Fluent in English (C1)

Knowledge of surveillance software

Experience in iGaming

Herramientas

Microsoft 365 (Excel, Outlook, Word)

Surveillance software

Descripción del empleo

Join a leading global tech company in the iGaming sector as a Surveillance Operator and play a critical role in ensuring secure, fair, and efficient gameplay across live gaming studios and platforms. This is a unique opportunity for professionals with a strong eye for detail and a passion for compliance and performance optimization.

Location: Bogotá, Colombia
Employment Type: Full-time
Industry: iGaming / Live Casino
Languages: English (C1)
Compensation: Base salary + performance-based bonus

Responsibilities:

• Review and verify incidents reported by studio personnel, ensuring fast and effective resolution
• Prepare comprehensive reports related to disciplinary action or staff performance reviews
• Operate and monitor advanced security systems to maintain surveillance coverage
• Evaluate and test online gaming surveillance software for functionality and issues
• Collaborate closely with QA and development teams to resolve technical problems
• Create and maintain detailed logs of activities, incidents, and system tests
• Monitor physical studio spaces and online platforms for suspicious or unusual activity
• Ensure all video surveillance and security equipment is fully operational
• Regularly assess and recommend improvements for system performance

Requirements:

• Native or fluent in English (C1), written and spoken
• Minimum 2 years of experience as a Surveillance Operator or Team Leader in iGaming or live gaming environments
• Skilled in operating and maintaining surveillance software and video monitoring systems
• Strong analytical ability to identify irregularities in roulette wheels or live gameplay
• Experienced in producing detailed reports and maintaining accurate documentation
• Willing to work flexible shifts, including weekends and 8-hour rotations
• Proficient in Microsoft 365 (Excel, Outlook, Word, etc.)
• Experience with roulette wheel calibration is a plus
• Familiarity with advanced surveillance and gaming system software

Benefits:

• Competitive base salary with bonus opportunities
• Paid training to support professional development
• Private health insurance
• Opportunity to grow within a global technology leader in the gaming industry

Keep the games fair and secure—your expertise in surveillance and system integrity will ensure top-tier performance and compliance. Apply today and join the future of live gaming!