Care Manager

hello.de AG; Vich; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A national home care provider is seeking a Care Manager to lead client care and ensure service quality. This role involves planning, coordinating, and reviewing client care goals. The ideal candidate will have a tertiary qualification in social work and 1+ years' experience in aged care, alongside strong communication and organisational skills. Join us to make a meaningful difference in the lives of seniors and enjoy a supportive team culture.

Servicios

Hybrid working after 6 months

Onsite parking

Annual Appreciation Day

Employee Assistance Program

Formación

• 1+ years’ Case Management experience in Aged Care or NDIS.
• Excellent written and verbal communication abilities.
• Valid Australian Driver’s Licence required.

Responsabilidades

• Planning, managing, coordinating, and reviewing client goals.
• Actively communicate with team members and clients to develop care plans.
• Formalise agreements with the client and family about care services.

Conocimientos

Organisational skills

Communication skills

Budget management

Time management

Microsoft Excel proficiency

Educación

Tertiary qualification in social work, allied health, or a related field

Descripción del empleo

Address 5/18 Sherbourne Rd, Briar Hill VIC 3088, Australia

Job Description

About this opportunity

As a Care Manager, you will play a pivotal role in ensuring the highest quality of care for both potential and existing clients. You will lead and coordinate all activities related to client care. This role requires you to manage the overall client experience, working closely with our dedicated office team to ensure seamless service delivery.

Based in our Briar Hill office, you will champion the best interests of our clients while driving the achievement of our business goals.

• Make a meaningful difference in the lives of seniors and their families
• Be valued and supported by a fun, appreciative team culture
• Enjoy perks like hybrid working after 6 months, onsite parking, and an Annual Appreciation Day
• Access wellbeing support through our Employee Assistance Program

Key Responsibilities

• Planning, managing, coordinating, and reviewing client goals.
• Actively communicate with team members and clients to develop care plans.
• Formalise agreements with the client and client’s family about the care services to be provided and costs involved.
• Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about Caregiver Performance.
• Meeting with clients and their families face to face to discuss and review current care plans and goals.

About you

• Tertiary qualification in social work, allied health, or a related field (preferred)
• 1+ years’ Case Management experience in Aged Care or NDIS
• Ability to manage budgeting tools effectively – must be good with Microsoft excel
• Highly organised with strong time management and multitasking skills
• Excellent written and verbal communication abilities
• Valid Australian Driver’s Licence required

ABOUT US

Dovida is a national provider of high-quality, person‑centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of decision about their care.

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

Please submit your resume and a cover letter detailing your suitability for this role.