BOUTIQUE HOTEL AND APARTMENTS PRACTICE 400€

MAR MARTIN; España; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A prominent hotel seeks a Receptionist to manage guest interactions and reservations effectively. The role entails multitasking across various functions while maintaining excellent customer service. Candidates should possess strong communication skills and the ability to handle several tasks simultaneously. This dynamic position offers an exciting environment for individuals passionate about the hospitality industry.

Servicios

Accommodation

Formación

• Experience in hospitality or customer service roles preferred.
• Ability to communicate in several languages.
• Familiarity with basic accounting procedures.

Responsabilidades

• Manage guest check-in and check-out procedures.
• Handle reservations and special requests.
• Assist customers and resolve complaints.

Conocimientos

Multitasking

Customer Service

Communication

Problem Solving

Descripción del empleo

Making and managing reservations, working with computers and maintaining programs, greeting guests at check-in and check-out, and allocating rooms efficiently.

Managing complaints and resolving problems, dealing with special requests, overseeing accounting and payments, and communicating in several languages via phone, email, or in person. The receptionist will also multitask by assisting in other areas of the hotel.

Compensation: Accommodation

Keywords

5 days a week, 6 hours a day

Additional Information

Answering telephone calls, managing check-in and check-out, controlling bookings and availability, overseeing prices and promotions, resolving problems, basic accounting, payments control, assisting customers, managing online reputation through social media, and helping in other areas of the company.