Bilingual Spanish + English Customer Service Role Start Your Lisbon Adventure!

Cross Border Talents; Sevilla; Presencial; EUR 28.000 - 35.000; Jornada completa

Descripción de la vacante

A customer service company in Spain is looking for a Bilingual Spanish + English Customer Service representative to join their team in Lisbon. The role involves providing exceptional support across various platforms and requires a strong focus on customer satisfaction. Ideal candidates should have prior customer service experience and be fluent in Spanish alongside strong English skills. This position offers competitive pay and a supportive team culture.

Servicios

Competitive salary

Attractive bonuses

Comprehensive training

Supportive team culture

Formación

• Fluent in Spanish & solid C1 English.
• At least 1 year of customer service experience.
• Genuine dedication to customer satisfaction.

Responsabilidades

• Offer top-notch customer assistance via phone, chat, email, and social channels.
• Tackle account and payment-related queries.
• Troubleshoot technical issues and provide solutions.

Conocimientos

Fluent in Spanish

Strong English (C1 level)

Customer service experience

Strong communication skills

Empathetic approach

Quick learner

Descripción del empleo

About the job Bilingual Spanish + English Customer Service Role Start Your Lisbon Adventure!

Are you a service superstar ready to help customers around the clock? Were looking for fluent Spanish speakers with strong English (C1 level) to deliver outstanding support in a vibrant Lisbon environment. Bring your customer focus and experience to a team dedicated to making every interaction matter!

Your Role:

• Offer top-notch customer assistance via phone, chat, email, and social channels
• Tackle account and payment-related queries with professionalism and precision
• Troubleshoot technical issues and provide clear, effective solutions
• Build lasting trust through open, interactive communication
• Contribute feedback for continuous improvement

Your Profile:

• Fluent in Spanish & solid C1 English (as confirmed by assessment)
• At least 1 year of customer service experience
• Genuine dedication to customer satisfaction
• Strong communicator with empathetic approach
• Quick learner, adaptable, and team-oriented
• Flexible with 2 rotating days off

What We Offer:

• Competitive salary with attractive bonuses
• 6‑month contract with possible extension
• Comprehensive training and growth opportunities
• Supportive team and dynamic work culture

Ready to elevate your career while helping customers worldwide? Apply today and join our Lisbon team!