Bilingual Spanish + English Customer Service Role Start Your Lisbon Adventure!

Cross Border Talents; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A prominent global talent agency in Barcelona is seeking a bilingual Spanish and English Customer Service Representative. Responsibilities include providing service via various channels, troubleshooting issues, and contributing to team improvements. Candidates must have at least a year of customer service experience and a dedication to client satisfaction. The role offers a competitive salary and comprehensive training in a dynamic culture.

Servicios

Competitive salary with attractive bonuses

Comprehensive training and growth opportunities

Supportive team and dynamic work culture

Formación

• Fluent in Spanish & solid C1 English (as confirmed by assessment).
• At least 1 year of customer service experience.
• Genuine dedication to customer satisfaction.

Responsabilidades

• Offer top-notch customer assistance via phone, chat, email, and social channels.
• Tackle account and payment-related queries with professionalism and precision.
• Troubleshoot technical issues and provide clear, effective solutions.

Conocimientos

Fluent in Spanish

Solid C1 English

Customer service experience

Strong communication skills

Empathetic approach

Adaptability

Descripción del empleo

About the job Bilingual Spanish + English Customer Service Role Start Your Lisbon Adventure!

Are you a service superstar ready to help customers around the clock? Were looking for fluent Spanish speakers with strong English (C1 level) to deliver outstanding support in a vibrant Lisbon environment. Bring your customer focus and experience to a team dedicated to making every interaction matter!

Your Role:

• Offer top-notch customer assistance via phone, chat, email, and social channels
• Tackle account and payment-related queries with professionalism and precision
• Troubleshoot technical issues and provide clear, effective solutions
• Build lasting trust through open, interactive communication
• Contribute feedback for continuous improvement

Your Profile:

• Fluent in Spanish & solid C1 English (as confirmed by assessment)
• At least 1 year of customer service experience
• Genuine dedication to customer satisfaction
• Strong communicator with empathetic approach
• Quick learner, adaptable, and team-oriented
• Flexible with 2 rotating days off

What We Offer:

• Competitive salary with attractive bonuses
• 6‑month contract with possible extension
• Comprehensive training and growth opportunities
• Supportive team and dynamic work culture

Ready to elevate your career while helping customers worldwide? Apply today and join our Lisbon team!