Application Engineer M&C

Xylem; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading water technology company in Madrid is seeking an Application Engineer for Monitoring & Control. The role involves providing engineering support, developing M&C solutions, and delivering training on system applications. Candidates should have a degree in engineering and experience in automation, particularly in the water sector, along with strong customer service skills.

Formación

• Minimum of 3 years of experience in the automation industry.
• Knowledge of low-voltage electrical panels, PLCs, and SCADA systems.
• Fluent in Spanish and English (oral and written).

Responsabilidades

• Provide technical support for the design and engineering of pumping systems.
• Develop standardized M&C solutions for pumping systems.
• Deliver training and seminars on M&C systems.

Conocimientos

Customer service orientation

Effective communication

Problem-solving

Engineering design knowledge

Educación

Bachelor's degree in mechanical or electronics engineering

Herramientas

AutoCAD

EPLAN

CODESYS

Descripción del empleo

Overview

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world\'s most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

The role

The Application Engineer M&C will be responsible for providing engineering and technical support to the sales and service teams, distributors, and customers. The role focuses on key market segments and supports the promotion and implementation of all products, solutions, and services within the Monitoring & Control (M&C) and digital portfolio.

Key responsibilities

• Provide technical support for the design and engineering of pumping systems including electrical panels, PLCs, and SCADA systems.
• Develop standardized M&C solutions for pumping systems.
• Assist in the creation of technical documents, brochures, price lists, and catalogues for standard and customized solutions.
• Support product launches internally and externally for the Monitoring & Control product portfolio.
• Handle customer inquiries related to product features, pricing, and availability professionally.
• Deliver training and seminars to internal teams and external customers on M&C systems.
• Analyze and understand customer requirements received via phone, email, or other channels.
• Prepare cost estimates and proposals based on technical and commercial analysis of customer specifications.
• Manage technical dossiers including specifications and testing requirements related to quality issues.
• Address customer and service-related issues promptly and effectively.
• Generate basic CRM quotations and manage CRM opportunities.

Required qualifications

• Bachelors degree in mechanical or electronics engineering or equivalent.
• Minimum of 3 years of experience in the automation industry, ideally in the water or wastewater sector.
• Knowledge of low-voltage electrical panels, automation systems, PLCs, and SCADA systems.
• Proficient in electrical design software (e.g., AutoCAD, EPLAN).
• Basic knowledge of PLC/SCADA programming tools (e.g., CODESYS).
• Good understanding of market products, customer profiles, and sales environments.
• General technical knowledge of pumps, hydraulics, water flow, and electric motors.
• Ability to adapt to dynamic and changing work environments.
• Strong customer service orientation with a proactive problem-solving approach.
• Effective communication and interpersonal skills across all organizational levels.
• Experience creating technical proposals, contracts, and related documentation.
• Location: Madrid, Spain
• Travel: 40%
• Languages Required: Fluent in Spanish and English (oral and written)
• Driver\'s License: Required

Additional information

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.