Account Manager (Italian and Spanish markets)

Jordan martorell s.l.; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A fast-paced wellness tech startup based in Barcelona seeks a Junior-Mid Account Manager to manage customer portfolios. The ideal candidate has native Italian skills, fluency in Spanish and English, and experience in a B2B SaaS environment. This role involves driving client success and providing personalized support. The company offers an attractive compensation package, work-life harmony, and exclusive fitness perks.

Servicios

Attractive compensation package

Work-Life harmony

Work from anywhere

Private health insurance

Exclusive fitness perks

Diverse fun-loving team

Formación

• Experience managing customer portfolios in a B2B SaaS environment.
• Proactive mindset focused on addressing client needs.
• Proven experience in handling churn cases and driving client retention.

Responsabilidades

• Cultivate strong, long-term relationships with customers.
• Guide clients through a seamless onboarding experience.
• Advocate client feedback to drive product improvements.

Conocimientos

Customer portfolio management

Native Italian

Fluency in Spanish

Fluency in English

Excellent communication skills

Organizational skills

Descripción del empleo

Level: Junior-Mid
Work model: Full-time and hybrid.
Location: Barcelona, Spain.
Start Date: September 2025.
bsport is looking for its future Account Managerfor our Italian and Spanishmarkets .If you're excited about joining a fast-paced, mission-driven startup and want to shape the future of wellness tech, this opportunity is for you!

At bsport, we're revolutionizing the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our mission? To become the #1 tech partner for boutique studios.

Since our launch in 2019, we've experienced rapid growth:

- We’ve built a community of 7+ million users
- A successful €30 million Series B
- A global team of 190 employees

We empower studio owners to focus on what truly matters: the human experience at the heart of their business. Our platform simplifies everything from bookings and payroll to marketing and operations.

About the role:

As an Account Manager, you'll cultivate strong, long-term relationships with customers, ensure their success by managing a portfolio of clients, and actively identify opportunities to enhance their experience and drive growth.

What will be your impact:

• Guide clients through a seamless onboarding experience, setting the foundation for lasting partnerships.
• Be the go-to contact for client needs, providing prompt and personalized support via chat, email, or phone.
• Advocate client feedback to drive product improvements, inspire new features, and uncover strategic growth opportunities.
• Collaborate closely with Marketing, Product, and Operations teams to refine processes and deliver an outstanding customer experience.
  
  

You would be great fit if you have:

• You have experience managing customer portfolios in the B2B SaaS environment.
• Have native level of Italian and fluency in Spanish and English.
• A proactive mindset focused on addressing client needs and exceeding expectations.
• Excellent communication skills and empathy, with proven experience in handling churn cases and driving client retention.
• Strong organizational skills with the ability to prioritize and manage multiple accounts efficiently.

What We Offer
We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.

Attractive compensation package
Competitive salary packages based on your experience and role.

Work-Life harmony
Hybrid model with remote days to support balance and flexibility.

Work from anywhere
Enjoy up to 15 days of remote work from abroad each year.

️ Private health insurance
We offer fully-funded Alan private health coverage so you can focus on what matters most.

Exclusive fitness perks
Stay active with a specially discounted DIR gym membership.

Diverse fun loving team
Multicultural colleagues, after-work events, team-building & more.

Here’s what to expect in our hiring process:

• Discovery Call with Charlotte, Talent Acquisition (15-30min)
• Interview with Marcello our Team Leader (45-60')
• Interview with Taninnaour CSM Manager (30')
• Cultural interview with Kevin, the Head of CSM (30')

Please provide your CV in English.

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.