User Experience jobs in Germany

At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. Making the connected world a safer place is and has been our vision from the very beginning.

Our identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.

We understand that regulation and our clients' requirements are constantly evolving, so we evolve with them. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries.

This position is based in Berlin, Germany, with 3 days working at the office.

We are starting a new team here at IDnow, focused on creating a powerful orchestration engine. This engine will help us build new and exciting features for our identity verification products.

We are looking for Senior Product Engineers to join this team. We want senior developers who are comfortable working on all parts of a project, from the user interface to the backend systems, with a strong focus on the product and its users. If you enjoy taking ownership of your work and want to be part of a collaborative team building something new and important, this role could be a great fit for you. We value different strengths and experiences, aiming to build a team that can work well together and achieve great things.

Key Responsibilities

As a Product Engineer on this team, you will work end-to-end to build and improve our new orchestration engine and its related interfaces. Your key responsibilities will include:

• Develop and enhance the core orchestration engine that powers new product opportunities.
• Design and build the interfaces needed for creating and managing different identity verification workflows, keeping the user experience in mind.
• Create user-friendly interfaces for our operations team and customers to provide transparency and enable self-service support.
• Ensure the orchestration engine operates with high performance and reliability in a production environment.
• Implement automated tests for your work to maintain high quality and verify functionality continuously.

Our Tech Stack

• Typescript & NodeJS,
• React
• AWS (ECS)
• Postgresql
• Vitest & Playwright
• Github & Github Actions.

Preferred Experience

• Around 5+ years of professional experience with our tech stack cited above (fully or partially), showing solid technical know-how and proficiency in this stack.
• You are able to independently implement complex features and functionalities based on specifications within this stack.
• You are able to design and implement efficient solutions, contribute to architectural decisions and technical direction, troubleshoot complex issues, and evaluate/integrate new technologies.
• You conduct code reviews and mentor others on best practices within the stack so everyone can grow together.
• You have the ability to be autonomous and work with minimum necessary supervision on assignments.
• You have a strong product-focused mindset, able to carry features end-to-end, including understanding user needs, contributing to design discussions, making technical trade-offs, and ensuring successful deployment and operation.
• Highly proficient in English, as it is our working language. Additional languages are a plus.

Nice-to-have's

• Exposure to DevOps practices (e.g., deployment, monitoring, infrastructure basics).
• Experience with orchestration systems (e.g., durable execution engines, workflow orchestration, stateful or event-driven systems).

Perks & Benefits

• 2 days remote
• Health & Wellbeing: Use your full access to nilo.health, including 1on1 sessions
• We value personal and professional development: make full use ot the training Platform Udemy!
• A supportive feedback-based culture where respect and integrity guide us in what we do
• We make your remote work comfy: we provide support on equipment and offer flexible working hours; we help you collaborate and connect with your colleagues both locally and remotely
• Paid special leave days
• Workcation possibilities
• Specific, locational benefits

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.