User Experience jobs in Germany

The Accounts team is responsible for managing both personal and business data, such as general information, addresses, emails, identification documents, and phone numbers. Additionally, the team focuses on enhancing the customer experience on the platform by creating new accounts and migrating existing ones. They ensure all information is current and that account management processes are efficient and effective, providing an optimized user experience.

• Technical Leadership: Consistently leads their squad to successful technical outcomes, ensuring sound engineering decisions that balance technical debt, system design, reliability, observability, and business needs.
• High-Impact Contributions: Regularly recognized for delivering high-quality, impactful technical solutions within their team and across collectives.
• Coding Standards & Best Practices: Actively enables other engineers to elevate coding standards and deepen awareness of best practices, especially around non-functional requirements.
• Product Awareness & Planning: Demonstrates strong product understanding, contributes meaningfully to quarterly planning, and collaborates with PMs or team leads to shape squad vision.
• Mentorship & Feedback: Proactively supports the growth of other engineers through mentoring, sponsorship, and constructive feedback.
• Cross-Team Collaboration: Frequently consulted by engineers from other squads, demonstrating the ability to tackle complex and ambiguous problems under pressure.
• Technology Strategy: Keeps up with emerging technology trends and contributes insights to squad-level strategic discussions.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice. #LI-Remote

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or work experience with a PhD, OR 8+ years of relevant work experience.
• Be based in Brazil
• Programming Languages: Proficient in Golang/Java, with the ability to work in other languages.
• Microservices Architecture: Designs scalable microservices, evaluates architectural trade-offs, and ensures robustness under high request volumes.
• Cloud Services: Proficient in AWS services used at Pismo, applying best practices for performance and integration.
• Distributed Systems: Identifies and resolves distributed system issues, rethinking solutions to optimize performance and reliability.
• Infrastructure & Deployment: Skilled in resource creation using Terraform, application configuration, and deployment using Argo, Jenkins, and Codefresh. Understands integrations with Goalkeeper and infrastructure pipelines.

• Version Control: Advanced Git usage, supporting team members in resolving issues.
• Debugging & Bug Resolution: Skilled in identifying and resolving bugs across team and adjacent scopes.
• Code Review: Expert in reviewing code for quality, identifying potential issues, and suggesting improvements that consider cross-domain impacts.
• Testing: Proficient in writing unit, integration, and manual tests. Capable of validating impacts on interconnected applications and performing end-to-end testing.
• Documentation: Experienced in using Swagger, creating flow diagrams, and documenting APIs. Supports DEVEX team in mapping and publishing documentation externally. Promotes documentation culture and produces architectural diagrams as needed.
• Architecture & Standards: Advises on best practices and solutions, aligning with Pismo’s validated standards and patterns.
• Product Ownership: Deep understanding of team products, actively participates in feature discussions, prioritization, and impact analysis across teams.
• Containerization & Orchestration: Proficient in Docker and Kubernetes, including local setup, debugging, and cluster configuration. Supports SRE teams in advanced operations.
• Database Design: Strong knowledge of relational databases and ability to define strategies for non-relational databases. Capable of modeling data domains and selecting appropriate persistence layers.
• Monitoring & Alerting: Designs monitoring strategies, sets up alerts, and ensures system observability to prevent issues.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.