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Ofertas em Rosenheim, Alemanha
German-Speaking Customer Expert Remote from Greece
EU Best Jobs
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EUR 20 000 - 40 000
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German-Speaking Customer Expert Remote from Greece
EU Best Jobs
Bonn
Teletrabalho
EUR 20.000 - 40.000
Tempo integral
Hoje
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Resumo da oferta
A leading customer service company in Germany is looking for a full-time specialist to deliver exceptional service and support customers effectively. Candidates should possess excellent German and very good English communication skills. Experience in premium or luxury brands is preferred. Benefits include competitive salary, health care, training, and relocation support.
Serviços
Complete relocation support
Competitive monthly salary
Health care benefits
Full training by certified instructors
Professional growth opportunities
Free online Greek language courses
State-of-the-art premises
Qualificações
- Previous experience in service ideally in a premium or luxury brand.
- Ability to handle sensitive cases.
Responsabilidades
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases and follow up for customer satisfaction.
- Show empathy and professionalism in interactions.
- Manage customers and support a premium experience.
- Collaborate with teams to resolve cases quickly.
- Meet performance targets and quality standards.
Conhecimentos
Excellent German language skills
Very good English communication skills
Strong interpersonal skills
Good computer literacy
Formação académica
Bachelor's degree preferred
Ferramentas
CRM systems
Descrição da oferta de emprego
What you will do
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
What you will bring
- Excellent German language skills.
- Very good English communication skills.
- Previous experience in service ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy.
- Familiarity with CRM systems is a plus.
- Bachelors degree preferred.
What we offer
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
- Competitive monthly salary (14 salaries per year)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises providing a great working environment with relaxing break areas
Employment Type: Full Time
Experience: years
Vacancy: 1
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.