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German-Speaking Customer Support Role – Lisbon, Portugal (Relocation Package)
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German-Speaking Customer Support Role – Lisbon, Portugal (Relocation Package)
Zusammenfassung
A leading recruitment agency is seeking a fluent German-speaking Customer Support Specialist to join a dynamic international team based in Lisbon. This position involves providing high-quality support to German-speaking customers through various communication channels. Candidates must have strong communication skills and a customer-oriented mindset. The role offers competitive salary, benefits, and relocation support, allowing you to live in one of Europe's most vibrant cities. Embrace this opportunity for professional growth in a modern work environment.
Leistungen
Qualifikationen
- Native or fluent German speaker is essential.
- Good level of English for communication.
- Strong communication and interpersonal skills required.
- Customer-oriented attitude with excellent attention to detail.
Aufgaben
- Handle inquiries from German-speaking customers via phone, email, and chat.
- Provide accurate and professional solutions to customer issues.
- Document interactions and follow internal procedures.
- Collaborate with team members to enhance service quality.
Kenntnisse
Are you a fluent German speaker looking to build an international career while living in one of Europes most inspiring capital cities? We are looking for a German-Speaking Customer Support Specialist to join a growing international team based in Lisbon.
This is your opportunity to combine professional development with an outstanding quality of life in a city known for its sunshine, culture, and ocean views.
Lisbon offers an exceptional lifestyle where historic charm meets modern innovation. Enjoy mild weather year-round, stunning viewpoints over the Atlantic, a vibrant food and café culture, and a welcoming international community. From after-work strolls along the river to weekend trips to nearby beaches, Lisbon is the perfect place to live, work, and grow.
As a Customer Support Specialist, you will be the first point of contact for German-speaking customers, providing high-quality assistance and ensuring a smooth and positive customer experience across multiple channels.
- Handle customer inquiries in German via phone, email, and chat
- Provide accurate, professional, and customer-focused solutions
- Ensure high levels of customer satisfaction through clear communication and problem-solving
- Document interactions clearly and follow internal procedures
- Collaborate with international team members to improve service quality
- Native or fluent German speaker
- Good level of English for internal communication
- Strong communication and interpersonal skills
- Customer-oriented mindset with attention to detail
- Ability to work efficiently in a fast-paced, international environment
- Previous customer support experience is a plus, but not mandatory
- Competitive salary and benefits package
- Relocation package to support your move to Lisbon
- A modern, international work environment
- Full training and onboarding
- Career development and growth opportunities
- The chance to live and work in one of Europes most attractive cities
If you're ready to take your career abroad and experience life in a vibrant, sun-filled city by the ocean, this is your next move.
Apply now and start your Lisbon adventure.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.