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ServiceNow ITAM (SAM) Consultant
Job summary
A global IT company is seeking a hands-on ServiceNow ITAM Technical Consultant to implement SAM Pro for a major retail customer. Key responsibilities include configuring SAM features, integrating with existing systems, and ensuring effective software licensing across devices. Relevant experience with ServiceNow and retail projects is essential. This role is primarily remote, open to candidates based in the EU. Contact details provided for further inquiries.
Qualifications
- Hands-on experience with ServiceNow SAM Pro implementations.
- Ability to manage software licensing complexities in high-volume environments.
- Experience integrating with discovery tools such as SCCM or Flexera.
Responsibilities
- Implement and configure ServiceNow SAM Pro features.
- Integrate with discovery sources across retail infrastructure.
- Script and configure license metrics for retail software usage.
Skills
Project Duration: 3 months (initial engagement, extension possible)
Location: Remote (EU required)
Start Date: ASAP
Language: English (German language a plus)
Our client, a global IT Company, are hiring a hands-on ServiceNow ITAM Technical Consultant with experience implementing SAM Pro in complex environments. You will be responsible for the technical delivery of SAM features for a major retail customer, ensuring coverage across a diverse footprint of store devices, back-office systems and third-party tools.
- Implement and configure ServiceNow SAM Pro features including normalization, reconciliation and publisher packs.
- Integrate with discovery sources such as SCCM, Flexera or native ServiceNow Discovery across retail infrastructure.
- Script and configure license metrics, entitlements and rules tailored to retail software usage patterns.
- Address software licensing complexities across high-volume, distributed endpoints (e.g., POS systems, kiosks, endpoints).
- Collaborate with the solutions consultant and retail business teams to ensure seamless deployment.
- Strong technical implementation experience with ServiceNow SAM Pro, including real-world project delivery.
- Experience working with software asset data from distributed systems and large device inventories.
- Proficient in ServiceNow scripting, Flow Designer and IntegrationHub.
- Understanding of ServiceNow Discovery, CMDB structure, and SAM-related integrations.
- Retail project experience is a strong plus.
Contact ailsa@alldus.com for more info.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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