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German speaker (C1) customer advisor - full remote - Portugal
Job summary
A leading consulting firm is seeking German-speaking Customer Support Advisors to work fully remote from Portugal. This role involves assisting drivers in need of roadside support with a calm and friendly demeanor. Ideal candidates are native German speakers with B2 English skills and customer service experience. Relocation support, including accommodation and meals, is provided.
Benefits
Qualifications
- Must speak German at a native level and English at a B2 level.
- Experience in customer service is a plus, but not required.
Responsibilities
- Provide inbound assistance to drivers in need of roadside support.
- Handle emergency calls with calm and helpful responses.
- Coordinate basic support for customers.
Skills
Job Openings German speaker (C1) customer advisor - full remote - Portugal
Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)
Start Date: 5 June
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)
We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.
About the Role
As part of the customer support team, you will provide simple inbound assistance to drivers in need of roadside support. No sales involved just clear and empathetic communication over the phone.
You'll handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.
- Native German speaker with B2 level English
- Calm under pressure, friendly, and helpful
- Able to work on rotating shifts (40 hours per week, 24/7; 2 days off)
- Customer service experience is a plus, but not required
- Fully remote work from Portugal
- Relocation support (flight + temporary accommodation)
- Meal card (7.23/day) and transport allowance (20/month)
- Health insurance
- Paid training and career development
This is a priority project with limited spots.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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