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Membrain GmbH
German Customer Support Representative in Madrid, Spain (Relocated support)
Job summary
A global company is seeking a German Customer Support Representative to join their team in Madrid, Spain. This role involves assisting customers of leading brands by resolving inquiries and providing a positive experience. Ideal candidates are fluent in German and English, have a customer-focused attitude, and are motivated to work in a multicultural team. The position offers a relocation package, competitive salary with bonuses, and opportunities for professional development.
Benefits
Qualifications
- Must be fluent in German and confident in English communication.
- Have a friendly and empathetic attitude towards customers.
- Motivated to live abroad and work in a multicultural setting.
Responsibilities
- Support customers by answering inquiries and resolving issues.
- Ensure a positive customer experience.
- Receive training and ongoing support in a multicultural environment.
Skills
Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in Madrid, Spain, and become part of a global company that promotes teamwork, personal development, and cultural diversity. We are searching for German-speaking Customer Support Representatives who are passionate about helping others and excited to begin a new chapter in a world-class European city.
As a German Customer Support Representative, you will support customers of leading international brands by answering inquiries, resolving issues, and ensuring a smooth, positive customer experience. You will receive full training and ongoing support in a modern, multicultural work environment that encourages learning and career advancement.
- Relocation package including flight to Madrid, airport pick-up, and accommodation support to help you settle in comfortably
- Competitive salary with monthly performance bonuses
- Comprehensive paid training no previous experience required
- Private health insurance
- Clear pathways for professional development within a global organization
- A supportive, friendly, and inclusive working atmosphere
Madrid offers an exceptional lifestyle that combines energy, culture, and sunshine. Known for its warm climate, world-renowned museums, historic neighbourhoods, delicious cuisine, and lively social scene, the city provides endless opportunities to enjoy your free time. Spend your weekends relaxing on outdoor terraces, exploring art and history, visiting nearby mountains and national parks, or immersing yourself in the city's famous nightlife. With a lower cost of living compared to many major European capitals and a welcoming international community, Madrid is the ideal place to build your career while enjoying an unforgettable life abroad.
- Fluent in German (C1 or native level) and confident communicating in English
- Friendly, empathetic, and customer-focused
- Motivated to live abroad and work in a multicultural team
If you're ready to start your international journey and make Madrid your new home, apply today your next adventure begins now.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.