Call Center Agent jobs in Germany

As Client Partner for Cash Management & Payments, you will be at the forefront of driving transformation and innovation in corporate transaction banking. Leveraging your deep understanding of cash management & payments processes as well as the related technology, you will work with our customers / prospects to analyze existing banking products and services, identify and propose innovative solutions, and elevate their cash management & payments proposition to the next level.

With your solution and delivery competence, you will collaborate closely with stakeholders, both from business and IT, to understand their requirements / pain points and shape their individual transformation path (from discovery to delivery).

Key Responsibilities:

• Interact with prospects, customers and sales teams to comprehensively understand and anticipate business requirements and challenges

• Utilize your deep industry knowledge to analyze existing processes and identify areas for improvement

• Translate complex business needs into well-defined solution designs that are based on SAP Fioneer technology, e.g., our Transactional Banking and Virtual Account Management products

• Comprehend the intricate interdependencies within the customer organization to guide the appropriate engagement approach

• Drive transformational progress in early project phases to ensure a high fit and realization of business value

You will be surrounded by some of the industry's brightest, most visionary, and humble professionals. Winning as a team is SAP Fioneer’s DNA.

• 10+ years of work experience in consultancies, banks, and/or software companies - with a strong focus on commercial banking / corporate banking and proven track record of successful execution

• Deep expertise in corporate banking, in particular global transaction banking, cash management and payments, and solid understanding of technology

• Consultative selling approach paired with hands-on project experience – especially for strategical engagements and early project phases

• Experience with SAP (banking) products is a strong plus

• Strong business acumen, entrepreneurial spirit and interpersonal skills

• Excellent written and verbal communication skills in English. German is a plus

• We are a pragmatic, fast-paced startup company paired with years of system delivery expertise, a strong reputation on the market, and a long-established customer portfolio.
• You will be offered growth opportunities based on merit and individual goals, as well as the space to bring new ideas, drive innovation and challenge the status quo.
• Mobile Office – work wherever you like!
• Individual mobility options (e.g., Company Car; Bike Leasing; JobTicket).
• Attractive compensation package with 30 holidays.