Senior Client Services Manager -Frankfurt

MODE Recruitment Limited; Frankfurt; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An international Fintech company in Frankfurt is looking for a Senior Client Services Manager to provide top-notch services and maintain client relationships. The ideal candidate will have strong client-facing experience, excellent communication skills, and an interest in financial processes. This position offers competitive salaries and various benefits, including relocation support and a friendly team environment.

Leistungen

Competitive Salary

Relocation Support

Friendly and supportive team

Visa Support

Fun days

Free drinks

Opportunity for career growth

Freedom to explore different projects

Qualifikationen

• Strong verbal and written communication skills in English are essential.
• Hands-on experience in client-facing roles preferred.
• Strong organizational and communication abilities.

Aufgaben

• Know the company's products and services thoroughly.
• Provide first-class non-technical services to clients.
• Deliver advisory services to internal teams.
• Conduct interactive and remote user training sessions.
• Develop and maintain client relationships.
• Monitor and analyze workflows for improvements.

Kenntnisse

Verbal and written communication in English

Client services experience

Organizational skills

Teamwork

Interest in FX/Treasury/Finance

Jobbeschreibung

This International Fintech Company is looking for multiple Senior Client Services Managers to join their advanced Team in Frankfurt. The team has space at almost all different levels of seniority, from Junior up to Senior Manager. This international Tech Company is growing rapidly as they continue to amaze the market. It is fast becoming one of the best places to work in Frankfurt!

Not only does this company offer an interesting job and place to work but also offers market leading salaries, visa sponsorship, holiday, food and drink and many other company benefits.

YOUR BACKGROUND

Strong level of verbal and written communcation in English.

Hands on experience in client services or another client facing role.

Organisation and communcation are some of your strongest attributes, as well as being able to work well in a team.

Interest in being involed in the entire life cycle of customer/client facing projects, from start to finish.

Experience or interest in FX, Treasury, Back/middle office, Finance etc.

YOUR RESPONSIBILITIES

Have a great knowledge of the company products and its services so that you can share this information with clients.

Supply our customers with first class and pro-active non-technical services.

Ensure the delivery of advisory services to internal teams.

Deliver both interactive and remote user system trainings.

Grow and maintain client relationships by identifying and accomplishing their business needs as well as enriching user experience, as well as onboard and support new clients throughout their life cycle.

Business testing

Keep track of existing workflows and processes, as well as maintaining/analysing them and seeing how they can be improved.

BENEFITS OF WORKING HERE

Competitive Salary / Relocation Support / Very friendly and supportive team / Visa Support / Fun days / family days / free drinks / Ability to grow into almost any client facing role / Control over your own tasks / Freedom to explore lots of different projects / and much more…

If this sounds like you and you are interested in working in the fantastic city of Frankfurt

then apply ASAP and do not miss out on this awesome position.

Or alternatively you can email my colleague at [e-mail] for more information.

Apply now

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