Windows DevOPS, Managed Operations

Amazon; Berlin; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading cloud service provider in Berlin is seeking an experienced Systems Engineer to oversee the launch of the European Sovereign Cloud. The role requires strong background in automation and operations, particularly in Active Directory and Exchange environments. Candidates should possess over 5 years of experience with Windows operating systems and expertise in scripting and operational best practices. This position offers an exciting opportunity to contribute to crucial identity management infrastructure for EU customers.

Qualifikationen

• 5+ years supporting Windows family of operating systems.
• Proficient in operational best practices and SOPs.
• Expertise in directory schema design and identity management.

Aufgaben

• Oversee the launch of the European Sovereign Cloud in 2025.
• Collaborate with global AWS teams to improve AWS services.
• Operate and improve critical identity management infrastructure.

Kenntnisse

Active Directory

Exchange

Scripting (Bash, Python, PowerShell)

System monitoring

Operational excellence

Tools

AWS CDK

Ansible

CloudFormation

Jobbeschreibung

Overview

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). We are actively seeking experienced systems engineers with a strong background in automation and operations, particularly in Active Directory and Exchange environments. As part of the AWS Managed Operations team, you will play a pivotal role in building and operating critical identity management infrastructure based on Active Directory and Microsoft Exchange, crucial components for delivering high-availability AWS services exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Responsibilities

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology, particularly in the areas of Directory Services and Exchange. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC, with a focus on identity management and Exchange. You will be required to occasionally participate in on-call rotations to resolve incidents occurring out-of-hours.

The overarching goal is to deliver scalable and highly-available service operations for EU customers, with a focus on Active Directory and Exchange operations. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS\' commitment to customer satisfaction and continual innovation.

The Day-to-Day

You’ll spend a majority of your time operating and improving one of the largest software systems. Over the course of a week, you will review the operational health of the services in your team’s care, and as soon as you figure out why there was an anomaly, you write up an actionable bug report. As a responsible engineer, you’ve learned never to make changes to production systems without a plan, so you reviewed then executed changes following a change management process to one of the production systems in your care. Later in the week, you help to resolve your team’s backlog of operational issues. You round off the week by writing a script which helps get to root cause faster of a hard problem that you diagnosed earlier.

Qualifications

• Eligibility: This role requires you to be a national of an EU member state
• Experience: 5+ years supporting Windows family of operating systems to include 4 of the following 8 core competencies: AD, Exchange, DHCP, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity
• Proficiency: Proficient in leading and driving operational best practices, including creation, revision, and improvement of standard operational procedures (SOPs)
• Scripting: Strong scripting experience in Bash, Python, or PowerShell, particularly for automation of Active Directory and Exchange tasks
• Directory and IAM: Expertise in directory schema design, data integration, identity and access management, directory services, and LDAP systems
• Operational excellence: Demonstrated proficiency in system monitoring, troubleshooting, and anticipating problems that affect the performance, reliability, and availability of software systems
• Cross-functional leadership: Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members
• Performance and capacity: Experience performance tuning software applications and optimizing fleet utilization, including for Active Directory Services and Exchange environments
• Infrastructure as Code: Experience with IaC (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
• Networking and auth: Experience with network and federated authentication protocols like Kerberos, NTLM, OIDC, & SAML
• Backups and DR: Experience implementing and maintaining backup strategies and disaster recovery procedures for Active Directory and Exchange

About AWS

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