Technical Support Engineer (m/f/d) – Datacenter | IaaS |

Leaseweb; Frankfurt (Oder); Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading tech infrastructure provider based in Frankfurt is seeking a Technical Support Engineer. The role involves troubleshooting and solving infrastructure issues in a datacenter environment with a focus on Linux and networking. You will provide professional communication in both German and English. Successful candidates will demonstrate curiosity, a proactive approach to problem-solving, and a strong team spirit. Perks include health insurance, bonuses, and free lunch.

Leistungen

Company health insurance

Pension scheme

Bonus system

Free lunch

Snacks and drinks

Qualifikationen

• Strong command of Linux required.
• Solid experience with hardware and networking fundamentals.
• Ability to communicate effectively in German and English.

Aufgaben

• Troubleshoot and resolve infrastructure issues.
• Install and configure server operating systems and networking equipment.
• Document technical processes clearly.

Kenntnisse

Curiosity

Problem-solving

Clear communication

Team spirit

Tools

Linux

Networking fundamentals

Monitoring/ticketing tools

Jobbeschreibung

Technical Support Engineer (m/f/d) – Datacenter | IaaS |

Leaseweb 23 May 2025

Technical Support Linux Datacenter IaaS Networking

Technical Support Engineer (m/f/d) – Datacenter | IaaS

Location: Frankfurt (On-site)
Start: ASAP
Experience Level: Intermediate
Working model: 24/7 rotating shift system (10-day cycle with 4 days off, including shift allowances)

About the Role:

As a Technical Support Engineer, you will be responsible for troubleshooting, solving problems, and sharing insights to improve infrastructure reliability. You will work with a customer-centric approach, ensuring their experience and success.

Responsibilities:

• Installation, configuration, and troubleshooting of:
  • Server operating systems (Linux, Windows Server, VMware, etc.)
  • Control panel software (cPanel, Plesk)
  • Networking equipment (switches, firewalls, load balancers)
  • Power equipment (rack-PDU, rack-ATS)
• Professional communication and technical documentation in German and English.

What We're Looking For:

• Curiosity, hands-on attitude, and ownership mentality.
• Passion for problem-solving.
• Clear, proactive, and supportive communication skills.
• Team spirit.

Technical Skills (Ideally):

• Strong command of Linux.
• Solid experience with hardware.
• Thorough understanding of networking fundamentals.
• Familiarity with hosting environments.
• Basics in monitoring/ticketing tools.
• Purposeful work in a mission-critical environment.
• Real tech depth with ownership of infrastructure and data centers.
• Open, transparent, and collaborative culture.
• Learning platforms, certifications, and training opportunities.
• Company health insurance, pension scheme, bonus system, and shares.
• Free lunch, snacks, drinks, and fresh fruit.

How to Apply

Interested in this position? Please submit your resume and cover letter through the application portal.

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