Support Mitarbeiter

Cross Border Talents; Erfurt; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A customer service outsourcing company is seeking German-speaking Customer Support Specialists to provide exceptional support. In this on-site role based in Greece, you will assist customers through various channels ensuring satisfaction. The company offers a competitive salary, bonuses, and relocation benefits such as flight tickets, accommodation, and property finding assistance. Full training is included, making this a great opportunity for individuals looking to build their careers in customer service.

Leistungen

Performance bonus

Relocation package

Paid training

Qualifikationen

• Fluent German communication skills required.
• Ability to troubleshoot technical issues.
• Customer service experience preferred.

Aufgaben

• Respond to customer inquiries via phone, email, and chat.
• Troubleshoot technical or account-related issues.
• Ensure customer satisfaction and follow-ups.

Jobbeschreibung

Were seeking German-speaking Customer Support Specialiststo assist customers, solve problems, and create lasting positive experiences.
Youll be working on-site with a supportive, international team, helping users via phone, email, or chat while living and working in one of Europes sunniest and most historic destinations!

🛠 What Youll Be Doing:

• Responding to customer inquiries with professionalism, empathy, and clarity
• Handling requests via phone, email, and chat in German
• Troubleshooting technical or account-related issues
• Escalating complex cases when necessary
• Ensuring customer satisfaction and timely follow-ups
• Maintaining accurate records in internal systems

💸 Salary & Benefits:

Monthly Salary: Between 1,400 1,600 (depending on the project & your profile)

• Performance Bonus: Additional monthly incentives
• On-Site Position: Based in Greece enjoy Mediterranean life while building your career!
• Full Training: Between 10 days and 3 weeks, depending on the project (paid)

️ Relocation Package (For Candidates from Within the EU):

• Weve got your move covered!
• Flight ticket to Greece (for EU citizens)
• 2 weeks hotel accommodationupon arrival
• Airport pickup for a stress-free welcome
• Real estate agency support to help you find your new home

Please note: youll need to be in Greece at least 1 week before your start date, which is planned for July (to be confirmed during your interview with the hiring manager).

🏆 Why Join?

• Work for an international company with real growth opportunities
• Enjoy the Greek lifestyle: sunshine, beaches, and vibrant culture
• Build a meaningful career in customer service
• Join a diverse team and friendly environment
• Full training provided no prior experience required!