Spend the Winter in Malta: Customer Support Representative

Cross Border Talents; Leipzig; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international airline is seeking German-Speaking Airline Contact Centre Agents to provide exceptional customer service in sunny Malta. This on-site role requires fluency in German (C2) and English (C1). You will assist with flight bookings, general inquiries, and ensure a positive experience for passengers. Competitive hourly salary progression and a generous relocation package are offered. Experience in customer service is a plus. Enjoy working in a vibrant environment with mild winters and English-speaking culture!

Leistungen

Performance Bonus up to €2,000/year

Language Allowance of €250/month

Relocation Package of €2,000

Qualifikationen

• Excellent proficiency in German (C2) and English (C1) is mandatory.
• Strong communication and customer service skills are essential.
• Previous customer service experience is advantageous but not required.

Aufgaben

• Assist passengers with flight bookings, changes, and cancellations.
• Handle general travel and airline-related inquiries.
• Ensure a smooth and positive customer experience.

Kenntnisse

German C2

English C1

Strong communication skills

Customer service skills

Jobbeschreibung

Spend Your Winter in Malta – Join an International Airline Team!

German-Speaking Airline Contact Centre Agents (C2 German | C1 English)

Malta | On-Site
Start Date: 15 February 2026

Looking to escape the coldand build your career in sunny Malta? Whether youre already on the island or dreaming of relocating for the winter, this is your opportunity to join a global airline contact centre and enjoy a Mediterranean lifestyle while working in an international environment.

Your Role

As an Airline Contact Centre Agent, youll be the first point of contact for passengers, helping them with:

• Flight bookings, changes, and cancellations
• General travel and airline-related inquiries
• Providing excellent customer service in German & English
• Ensuring a smooth and positive customer experience

Working Hours

• Monday to Friday
• Between 09:00 – 18:30
• 8-hour shifts
• On-site role in Malta

What Were Looking For

• German C2 (mandatory)
• English C1 (mandatory)
• Strong communication and customer service skills
• Comfortable using computer systems
• Previous customer service experience is a plus (not required)
• Open to working and living in Malta

Salary & Benefits

Hourly Salary Progression

• Month 1: €5.60/hour
• Month 2: €8.10/hour
• After probation: €8.50/hour
• After 12 months: €8.75/hour (performance-based)
• After 18 months: €9.20/hour (performance-based)

Additional Benefits

Performance Bonus: up to €2,000/year (paid quarterly, after probation)

Language Allowance: €250/month (after training)

Relocation Package: €2,000 (paid after 1 month of employment)

Why Malta?

• Mild winters & over 300 days of sunshine
• English-speaking, international environment
• Beautiful beaches, rich culture & vibrant nightlife
• Perfect destination for a winter escape with career stability

Ready to make Malta your next destination?

Apply now or send us a message to learn more about relocating and starting your airline career in the sun!

Local candidates in Malta & international applicants welcome