ServiceNow Senior Solution Architect

The Cloud People is a Full ServiceNow Lifecycle Partner that is growing rapidly in Europe, US, and Brazil. For our office in Germany (Leinfelden-Echterdingen), we are looking for a Senior Solution Architect to join our team.

We are looking for candidates that can:

• Advise companies on their path to digital transformation with ServiceNow
• Act as the customer contact person whenever established business processes need to be changed or automated
• Take responsibility for the functional and technical processing of the projects
• Support the customer in the formulation of requirements and convert them into high-level and low-level specifications
• Support the development team in the implementation of requirements and act as a moderator between all parties involved throughout the entire development process
• Lead expert meetings and moderate workshops
• Document the project process and carry out post-mortems at the end of the project

Typical traits of our ServiceNow Solution Architects:

• At least three years of experience as a solution architect with ServiceNow projects
• In-depth knowledge of ServiceNow
• Extensive experience with the automation of processes in the areas of incident management, change management, customer service management, IT operations management, and others
• Experienced and trustworthy in customer interaction
• Team player who is willing to take responsibility and lead a project team
• ITIL 4 certification
• ServiceNow certifications
• Fluent in German and English

We provide:

• Competitive compensation
• Generous benefits
• Professional atmosphere in a talented team
• Collaborative and inclusive work environment
• Opportunity to grow your professional career