(Senior) Sales Operations Manager (all genders)

LucaNet; Deutschland; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading software company in Germany is seeking a (Senior) Sales Operations Manager to enhance operational excellence across their sales organization. The ideal candidate will drive process optimization, leverage CRM solutions, and analyze sales data to foster strategic decision-making. With a deep understanding of SaaS sales and 3+ years of relevant experience, the candidate will significantly impact sales performance and efficiency. The role offers flexible work arrangements and various employee benefits.

Leistungen

Flexible work schedule

Mobile work options

Learning & Development

Health & Wellbeing programs

Generous vacation time

Employee development support

Company pension plan

Charity time opportunities

Team spirit activities

JobRad bike partnership

Staff discounts

Qualifikationen

• 3+ years of experience in sales operations or related roles in B2B SaaS.
• Deep understanding of SaaS sales processes and methodologies.
• Proven success in driving sales performance and operational efficiency.
• Proficiency in data analysis tools and techniques.
• Fluent/native English.

Aufgaben

• Develop and implement sales operations strategies and policies.
• Drive optimization of CRM and sales technology solutions.
• Analyze sales data to identify trends and provide insights.
• Support sales forecasting and pipeline management.
• Monitor KPIs related to sales performance and efficiency.

Kenntnisse

Analytical skills

Sales operations experience

Project management skills

Communication skills

Tools

Salesforce

Jobbeschreibung

The Role

We are seeking a (Senior) Sales Operations Manager (all genders) to join our dynamic team and drive operational excellence across our sales organization. You will be responsible for designing and optimizing sales processes, implementing sales technology solutions, and providing strategic insights to enhance sales performance and efficiency. You should have a strong analytical mindset, a deep understanding of SaaS sales dynamics, and the ability to collaborate effectively with cross-functional teams to achieve business objectives. Drawing on your experience, you'll play an important role within the Sales Operations team to establish an outstanding sales infrastructure and optimized processes. You will actively lead and participate in sales and cross-functional projects, driving progress forward with a proactive approach and a focus on effective execution to positively impact the growth of LucaNet.

What you'll do

1. Develop and implement sales operations strategies, processes, and policies to streamline the sales cycle, improve sales efficiency, and drive revenue growth.
2. Drive the optimization of our CRM system and supervise the implementation and enhancement of other sales technology solutions to support sales effectiveness and scalability.
3. Analyze sales data and metrics to identify trends, opportunities, and challenges, and provide actionable insights to inform strategic decision-making.
4. Support sales forecasting, pipeline management, and deal review processes to ensure accuracy and visibility into sales performance and revenue projections.
5. Collaborate with Marketing, Customer Success, Finance, and other departments to ensure alignment and integration of sales operations with overall business goals.
6. Support sales leadership in defining sales territories, quotas, and compensation plans that align with business objectives and drive sales productivity.
7. Monitor and report on key performance indicators (KPIs) related to sales performance, pipeline health, and operational efficiency, and develop strategies to address gaps and achieve targets.
8. Stay informed about industry trends, best practices, and emerging technologies in SaaS sales operations, and recommend innovative solutions to enhance sales effectiveness.
9. Manage and maintain our sales knowledge base and support our sales enablement program.

What you bring to the table

1. 3+ years of experience in sales operations, sales process management, or related roles in B2B SaaS.
2. Deep understanding of SaaS sales processes, methodologies, and metrics.
3. Proven track record of success in driving sales performance and operational efficiency.
4. Strong analytical skills and proficiency in data analysis tools and techniques.
5. Experience with Salesforce CRM.
6. Excellent communication, presentation, and interpersonal skills.
7. Strong project management skills and solution orientation.
8. A high level of enthusiasm for optimizing business processes.
9. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
10. Fluent/Native English (other languages are a plus).

Perks at work

• LucaFlex – We enable you to determine your work schedule and location according to your needs.
• Mobile Work – Sometimes a change of scenery can boost creativity and productivity. We offer mobile work options or a sabbatical.
• Learning & Development – We encourage knowledge pursuit and provide time, space, and budget for growth.
• Health & Wellbeing – We support mental health and wellbeing with various programs.
• Generous vacations – We encourage taking time off to relax and recharge.
• Support for personal and professional development through our employee development process.
• Compensation and Company Pension Plan – We support fair pay and future planning with pension options.
• Charity Time – Opportunities to give back.
• Team Spirit – We celebrate and learn together.
• JobRad – Partnered with JobRad for your dream bike.
• Staff Discounts – Access to various discounts through our benefits partners.