Senior Manager, Communications

PayPal; Deutschland; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

A leading digital payment platform is seeking a Head of PR and Communications for Germany, Austria, and Switzerland. The candidate will lead strategic communications projects and drive brand visibility across key digital markets. They must have 10+ years of senior experience in PR, expertise in omni-payments, and be fluent in German. The role requires strong storytelling skills and the ability to manage complex cross-functional initiatives, making a significant impact in the digital payment industry.

Leistungen

Flexible work environment

Employee shares options

Health and life insurance

Qualifikationen

• 8+ years relevant experience and a Bachelor’s degree OR equivalent combination of education and experience.
• Minimum 10 years senior experience in PR and communications.
• Proven ability to lead cross-functional teams and launch major campaigns.

Aufgaben

• Lead complex communication projects and campaigns, ensuring alignment with business objectives.
• Develop and execute robust PR and communications strategies.
• Serve as the primary media contact for German-language press.

Kenntnisse

Native-level fluency in German

Excellent written and spoken English

Outstanding storytelling skills

Expertise in omni-payments and digital banking

Ability to manage agency partnerships

Jobbeschreibung

Description

• Lead complex communication projects and campaigns, ensuring alignment with business objectives.
• Develop and execute advanced communication strategies to enhance brand visibility and reputation.
• Collaborate with senior leadership to identify communication opportunities and challenges.
• Implement best practices for communication management and reporting.
• Ensure compliance with relevant regulations and standards in all communication efforts.
• Provide mentorship and technical guidance to the communications team.

Expected Qualifications

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications

Role Overview

This is a unique opportunity to join PayPal, the pioneering global leader in digital payments, as Head of PR and Communications for Germany, Austria, and Switzerland (DEATCH). PayPal continues to shape the future of financial technology with over 430 million active users and a market‑leading position across key digital markets. In this role, you will be at the heart of the payments industry’s ongoing digital transformation, leading bold, strategic communications that elevate PayPal’s brand and innovations. Collaborate closely with banking, fintech, and payment industry stakeholders, driving integrated communications and media strategies, while amplifying PayPal's reputation as the go-to platform trusted by millions. This position offers the chance to make a profound impact as part of a brand that is not only transforming commerce, but is also setting new standards for security, trust, and digital convenience in payments.

Key Responsibilities

• Develop and execute robust PR and communications strategies that position the company as the leading voice in German eCommerce and payments, driving launches and industry engagement across DEATCH.
• Build, nurture, and leverage strong relationships with top German media, industry influencers, and key ecosystem partners, ensuring coverage in relevant outlets.
• Serve as the primary media contact for German-language press, with the ability to craft narratives that resonate within regulatory, innovation, and payments topics.
• Lead integrated communications campaigns tailored to the German market, blending earned media, social, influencer partnerships, and paid amplification for maximum impact on our consumers.
• Proactively manage reputational risk and act as lead in crisis communication situations, working closely with internal teams.
• Cultivate and manage relationships with external agencies, setting clear briefs aligned with payments‑specific business needs, and evaluating performance rigorously.
• Collaborate with marketing, legal, product, and sales teams to amplify campaigns, ensuring strong stakeholder alignment and leveraging payment innovation stories for business growth.
• Measure PR and communications effectiveness, using data‑driven insights and local market intelligence to continuously optimize outcomes.

Qualifications

• Minimum 10 years senior experience in PR and communications, with a strong record in complex, multi‑market financial services environments (payments and eCommerce).
• Demonstrable expertise in omni‑payments, digital banking, and technology innovations, supported by deep relationships with leading German media in those sectors.
• Native‑level fluency in German, with excellent written and spoken English; knowledge of other DEATCH local languages is an asset.
• Proven ability to lead cross‑functional teams, launch major campaigns, and drive measurable results under tight deadlines.
• Outstanding storytelling skills and reputation for thought leadership in highly regulated, competitive industries.
• Extensive experience managing agency partnerships and budget oversight for communications activities.
• Ability to thrive in high‑energy, mission‑driven environments and prioritize initiatives for maximum business and reputational impact.

Our Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit [link].

Who We Are

To learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email].

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.