Senior Cisco Voice Network Administrator

Elite IT Solutions inc; Augsburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading IT solutions provider is seeking a Senior Cisco Voice Network Administrator to manage and optimize Cisco Unified Communications systems. The ideal candidate will have 8 years of hands-on experience in CISCO Voice Administration, ensuring peak system performance and collaborating with cross-functional teams. This is a long-term position based in Augsburg, Germany.

Qualifikationen

• 8 years of hands-on experience with CISCO Voice Administration.
• Proficiency in administration of Cisco Unified Communications systems.
• Familiarity with monitoring and testing voice network performance.

Aufgaben

• Perform administration of Cisco Unified Communications Manager.
• Monitor Unified Communications system applications for peak performance.
• Assist in monthly system patching and testing of UC systems.
• Provide regular status updates on progress toward goals.
• Create and maintain standard operating procedures documentation.

Kenntnisse

CISCO Voice Administration

Unified Communications

Network Performance Monitoring

Jobbeschreibung

Overview

Role: Senior Cisco Voice Network Administrator

Location: Richmond, VA

Duration: Long term

Experience: CISCO Voice Administration hands-on with 8 years experience

Responsibilities

• Perform administration of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center Enterprise
• Monitor Unified Communications system applications to ensure peak performance
• Assist in monthly system patching and testing of Unified Communications systems
• Provide regular status on tasks accomplished, current issues, progress toward goals
• Create and maintain documentation as it relates to standard operating procedures
• Monitor and test voice network performance, and provide performance statistics and reports
• Collaborate with other team members across IT and the business
• Work with UC Engineers on higher level projects
• Coordinate with vendors for circuit implementation and troubleshooting