Sales Associate (f/m/d)

Patagonia; Berlin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

An outdoor apparel company in Berlin is seeking a passionate Sales Associate. You will be responsible for providing excellent customer service while supporting environmental initiatives. Ideal candidates will have a love for the outdoors and relevant service experience. This full-time role offers a vibrant work environment where you can engage with local communities and make a positive impact.

Leistungen

Events and workshops with environmentalists

Learning and development opportunities

Seasonal clothing allowance

Fully paid maternity leave

Employee Assistance Programme

Qualifikationen

• Demonstrated service experience, thrives in a team atmosphere.
• Accuracy with money handling and register use.
• Ability to engage and assist customers with respect.

Aufgaben

• Welcome and assist customers with a positive experience.
• Share knowledge of products and support environmental groups.
• Conduct daily store operations and merchandising.

Kenntnisse

Customer service experience

Fluent in English and German

Passion for the environment

Problem-solving skills

Team collaboration

Jobbeschreibung

Overview

Patagonia is an outdoor apparel company founded in 1973. We are a registered B Corporation and founding member of 1% for the Planet. Patagonia is recognised internationally for its commitment to product quality and environmental activism, contributing over $145 million in grants and in-kind donations to grassroots environmental groups around the world.

Your role

We are in business to save our home planet. You’ll be helping us achieve this by creating an amazing experience for our customers and making a positive impact in the community, using the store as a vehicle for change and acting as a brand advocate inside and outside of the store. Our stores support local environmental groups with donations, volunteers, advocacy, and events that provide a platform to share and engage in activism and you will be a part of it.

Main tasks

• Welcome, assist, and engage customers by providing a positive experience for everyone who comes in, ensuring that the customer’s needs are understood and met.
• Understand and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
• Share your knowledge of core sports and products and your passion for the environment to provide support to grassroots environmental groups and create engagement with our customers.
• Contribute to a team that is responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism.
• Perform daily store operations: checking and replenishing stock, operating the cash register, opening and closing it, and merchandise the store during downtimes (folding, hanging, steaming and stocking).

Enviro Point Person (EPP) focus: This position has a strong focus on environmental initiatives support. In addition to responsibilities as a sales associate, you will lead the store’s environmental and activist initiatives following the direction from the Enviro Team based in Amsterdam.

What we’re looking for

• A love of the outdoors.
• A passion for saving our home planet and making a positive impact through your work.
• A colleague with demonstrated service experience who thrives in a team-based atmosphere.
• Enthusiasm and interest in learning about our products, values and history. Passion about the environment and caring for others.
• A colleague who deals well with ambiguity, learns on the fly, demonstrates sound judgment, and solves problems creatively.
• Accuracy with money handling and register use.
• Language skills: fluent in English and German.

It’s a plus if you also have the following

• Experience working in the retail and/or outdoor industry.
• If you participate in and appreciate our core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running) it will be a plus.

Other important details

• This is a full-time position based in the Berlin store.
• We strive to make unbiased decisions and to offer a great experience to every person who applies for a role at Patagonia. Our interviews include standardized questions that focus on the aspects that are important for success in the role.
• This is a shorter version of the job description. You can read the full outline of the job here: https://drive.google.com/file/d/132lPsFb3vUbW7QqgvnmGYPssU6y6CZGe/view?usp=sharing

Why join our store?

Our stores are designed to be hubs for our communities, where we inspire, educate and engage with environmental and social defenders and those who love wild places and outdoor sports. We support local groups with grants, donations, volunteers, advocacy, and events. You will join a passionate team working to protect the wild places around us and changing the retail industry for the better, whilst having fun together.

Perks

• Events and workshops with environmentalists, change-makers, educators and sports ambassadors.
• Participation in employee-led groups or creation of your own (e.g., Sports, Internal Communications, Footprint, Pride, Patagonia Parents and Events).
• Learning and development opportunities such as Earth University and workshops in anti-racism and core sports.
• Possibility to apply for an Environmental Internship after one year of employment.
• Option to participate in the 1% for the Planet grants council.
• Policies to support employees who want to engage in activism.
• Retail field days to experience a day outdoors with colleagues.
• Employee Assistance Programme and Unmind for mental health support.
• Fully paid maternity leave and partner/adoptive leave opportunities (pro-rated for part-time).
• Seasonal clothing allowance and Patagonia discounts.
• Other region-specific benefits.

At Patagonia, we commit to becoming an anti-racist company that leads by example. This means doing the work to be inclusive and equitable across all aspects of our business. Every person who applies receives equal employment opportunities, and we value a welcoming environment where each member of our team feels included, respected and empowered regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, civil status, national origin, disability or age. We actively seek applications from Black and People of Colour and other underrepresented groups. As we are in business to save our home planet, we can only do this together.

Please make sure that your CV and cover letter are in English.

Disclaimer for recruitment agencies: Thanks for your interest in supporting us for this role, but we don’t accept unsolicited CVs from recruitment agencies.

#entrylevel