PI troubleshooter 1

Alstom; Mannheim; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading mobility solutions company in Baden-Württemberg is looking for a skilled technician to perform troubleshooting and fleet checks. You will ensure compliance with EHS and security rules on customer sites while executing tests and repairs. The ideal candidate should be ready to work effectively in technical teams and provide leadership during troubleshooting operations. This role promotes an inclusive work environment and values diversity.

Aufgaben

• Carry out troubleshooting during PI period and pre-warranty.
• Report and register any deviations in the Failure Management database.
• Apply and enforce EHS and security rules on customer sites.
• Execute test and troubleshooting procedures to evaluate system performance.
• Support implementation of Field Modifications if required.

Jobbeschreibung

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling, and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility worldwide.

Responsibilities:

1. Carry out troubleshooting during PI period as well as pre-warranty and commissioning (including validation and certification if applicable), including investigation and repair.
2. Perform fleet check activities.
3. Report and register any deviations (failure/event) in the Failure Management database, including configuration data.
4. Support operation helpdesk.
5. Apply and enforce Alstom and customer EHS & security rules and relevant PI processes on customer sites.
6. Execute test and troubleshooting procedures to evaluate system performance and perform failure analysis on parts to be returned for repair.
7. Support implementation of Field Modifications (FM), if required.
8. Assist with technical investigations by engineering or internal/external suppliers.
9. Recommend preventative and corrective actions.
10. Instruct and direct operators in field modifications and repairs as needed.
11. Advise PI management regarding customer satisfaction, product performance, and suggestions for product enhancements.
12. Ensure effective communication about interventions and operations within troubleshooting to support shift transitions, if needed.
13. Lead troubleshooting teams when necessary.
14. Conduct peer reviews of PI activities and provide technical leadership when requested.

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, or other protected characteristics.

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