Office Manager (f/m/d)*

Parloa GmbH; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A fast-growing startup in Berlin is seeking an Office Manager to enhance employee experience and oversee daily operations. This role involves managing vendor relationships and organizing workplace events, maintaining a positive and productive environment. The ideal candidate has 2-3 years of experience, excellent communication skills, and fluency in both German and English. The position offers competitive compensation, flexible working hours, and opportunities for professional growth.

Leistungen

Competitive compensation

28 vacation days

Flexible working hours

Training and development budget

Weekly office lunches

Health benefits

Qualifikationen

• 2–3 years of experience in office management or workplace operations.
• Excellent interpersonal and communication skills.
• Experience planning and executing events with 100+ attendees.
• Strong organizational and project management skills.
• Hands-on, proactive mindset for workplace experience.

Aufgaben

• Ensure a positive workplace experience for employees.
• Oversee daily office operations.
• Manage vendor relationships and procurement.
• Plan office events and engagement activities.
• Collaborate with IT and People & Culture teams.

Kenntnisse

Interpersonal skills

Event management

Organizational skills

Proactive mindset

Tech-savvy

Fluency in German

Fluency in English

Tools

Slack

Notion

Miro

Jira

GSuite

Asana

Jobbeschreibung

IN THIS ROLE YOU WILL:

• Ensure a service-oriented approach by addressing employee needs and creating an exceptional workplace experience that promotes well-being, productivity, and performance.
• Oversee daily office operations, ensuring a seamless and positive experience for all employees and addressing any concerns promptly.
• Manage vendor relationships, negotiate contracts, and handle office procurement, ensuring timely and high-quality services, supplies, and equipment.
• Plan and execute office events, celebrations, and engagement activities that foster a strong company culture and enhance employee engagement.
• Serve as the go-to person for all facility-related matters, collaborating with landlords, security, and service providers to ensure smooth operations.
• Ensure the office is well-stocked, organized, and inspiring, supporting employee well-being and productivity.
• Collaborate with IT and People & Culture teams to improve the workplace experience, supporting processes like onboarding and offboarding.
• Oversee workplace safety, security, and emergency preparedness to maintain a compliant and secure environment.

Our Tech stack: Slack, Notion, Miro, Jira, GSuite, Asana

On-Site Presence: This role is based in our Berlin office and requires your presence Monday to Friday, approximately 9 AM to 6 PM, to ensure smooth daily operations and a great workplace experience.

WHAT YOU BRING TO THE TABLE:

• 2–3 years of experience in office management, workplace operations, or a similar role in a fast-paced, high-growth company.
• Excellent interpersonal and communication skills, fostering a welcoming and professional workplace while effectively managing relationships with internal and external stakeholders.
• Event management experience, including planning and executing events with 100+ attendees.
• Strong organizational and project management skills, with the ability to juggle multiple priorities and solve problems proactively.
• A hands-on, proactive mindset with a passion for creating an outstanding workplace experience.
• Experience with vendor negotiation and contract management.
• Tech-savvy, with experience using Slack, Notion, Miro, Jira, G Suite, and Asana to streamline workplace operations.
• Knowledge of Berlin workplace compliance, safety, and security regulations.
• C1-level fluency in German and C1-level fluency in English (additional languages are a plus).

WHAT'S IN IT FOR YOU?

• Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches.
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Regular team events, game nights, and other social activities.
• Work from our beautiful Berlin HQ with adjustable desks, social areas, fresh fruits, cereals, and drinks.

YOUR RECRUITING PROCESS AT PARLOA:

Recruiter video call → Meet your manager → Meet the team → Bar Raiser Interview

WHY PARLOA?

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Parloa is committed to upholding the highest data protection standards for our clients and employees. All our employees are instrumental in ensuring GDPR and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

We thrive in a hybrid work environment across our three hubs Berlin, Munich and New York. For select roles, we can offer greater flexibility, including fully remote options.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.