Network Coordinator

Drew Marine; Hamburg; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A global marine solutions provider in Hamburg is seeking a Network Coordinator to support customer order management. The role involves processing orders, maintaining inventory, and scheduling deliveries. Candidates must possess a working proficiency in German and have over 3 years of order processing experience. This position offers a dynamic work environment focused on customer service and international coordination.

Qualifikationen

• 3+ years prior order processing and fulfillment experience.
• Must be able to work in a fast-paced, time-controlled environment.

Aufgaben

• Process customer orders from CSR through to delivery locations.
• Communicate with Customer Service department on order status.
• Schedule deliveries with vessel agents.

Kenntnisse

German working proficiency (B2+)

Excellent communication skills

Strong problem-solving skills

Detail-oriented

Customer service orientation

Ausbildung

High School diploma/GED

Associate or bachelor’s degree preferred

Tools

Office software products (Word, Excel)

JD Edwards systems (JDE planning program)

Jobbeschreibung

Job Summary:

The Network Coordinator will, under minimal supervision, be responsible for supporting and managing customer order requirements at designated ports. The Network Coordinator position can operate in a very international environment, both in the region and with colleagues in other locations. The position is ultimately responsible for the fulfillment of customer orders in the ports. This position will also have back-up responsibilities for the Hamburg warehouse manager.

Principal Duties and Responsibilities:

• Process customer orders from Customer Service Representative (CSR) through to delivery locations
• Process required paperwork to move products from one location to another, including across international borders
• Purchase required products as required to fill customer orders
• Communicate with Customer Service department to advise on status of customer orders
• Conduct inventory at assigned locations
• Process transfers from warehouse
• Shipping – basic documentation preparation and handling
• Perform other related duties as assigned
• Oversee processing of new sales order for the region
• Oversee backorders and coordinate fulfillment planning
• Submitting documents for customs clearance
• Scheduling deliveries with vessel agents
• Scheduling goods collection with carriers.

Required / Desired Knowledge, Experiences and Skills:

• German working proficiency is required (B2+)
• 3+ years prior order processing and fulfillment experience
• Proficient with all Office software products (Word, Excel, etc.)
• Must have excellent communications skills
• Must have strong listening skills
• Must have strong problem solving skills
• Must be detail oriented
• Must be able to work in a fast paced, time controlled enviornment; ability to multi-task
• Customer service orientation
• Prior supply chain experience a plus
• Prior JD Edwards systems experience a plus (JDE planning program)
• Prior export experience a plus (basic documentation preparation and handling)
• Prior purchasing experience a plus (transactional)
• Prior team lead experience a plus

Education/Certifications:

• High School diploma/GED required; associate or bachelor’s degree preferred

Physical Working Environment:

The position works in a climate-controlled office environment and requires the ability to sit for extended periods of time.

The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.

Drew Marine is a global leader providing technical solutions and services to the marine industry with a comprehensive line of advanced marine chemicals, and equipment. Supported by a worldwide network of service engineers, and global supply chain delivering to more than 900 ports, we have a portfolio of products and services including: Water Treatment, Fuel Treatment, Maintenance Cleaners, Welding & Refrigeration, Engineered Systems & Products, Onboard Test Kits, and Analytical Services

Drew Marine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Drew Marine are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Drew Marine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Drew Marine are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.