Medical Information Officer (m/w/d) - EU

Inizio Engage; Deutschland; Remote; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A company is seeking a Medical Information Officer to provide accurate information on pharmaceutical products and assist customers with inquiries. This fully remote role within Germany or the UK requires excellent language skills and organizational abilities. Candidates should be detail-oriented and able to follow regulations closely, with competitive remuneration and flexible working hours offered.

Leistungen

Flexible working hours

Above industry-average remuneration

Supportive work atmosphere

Qualifikationen

• Fluent in English and additional languages like Swedish, French, or Finnish.
• Strong accuracy, attention to detail, and ability to follow processes.
• Proficient in computer and database searching.

Aufgaben

• Respond to customer enquiries regarding client products and maintain documentation.
• Adhere to company policies and ensure patient confidentiality.
• Work collaboratively and demonstrate flexibility in tasks.

Kenntnisse

Communication skills

Organizational skills

Interpersonal skills

Jobbeschreibung

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Medical Information Officer (m/w/d) - EU, homeoffice, de

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

557a42237c5a

Job Views:

2

Posted:

18.08.2025

Expiry Date:

02.10.2025

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Job Description:

The Medical Information Officer serves as a primary resource to provide information about client’s pharmaceutical products, devices and related disease areas whilst adhering to all relevant standards set by Inizio Engage and the client.

Location – This role can be fully remote within Germany or UK. Medical Information (m/w/d) - Homeoffice Key Responsibilities:

• Respond in a timely manner to internal and external customer enquiries relating to client products and disease areas. Completely and accurately documenting all Medical Information Requests, Adverse Events and Product Quality Complaints in compliance with Inizio, Client and Federal guidelines and regulations.
• Maintain excellent quality and productivity standards for all client programs; adhere to program scripts and guidelines
• Accurately collect information required by individual programs and correctly capture in specific program databases
• Exhibit effective communication and tele-management skills
• Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed
• Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed
• Adhere to all company policies and Standard Operating Procedures
• Possess effective organizational skills, including working on multiple projects simultaneously
• Must safeguard patient privacy and confidentiality as per the guidelines set forth in The General Data Protection Regulation (GDPR).
• Other duties as assigned

Job Holder Specification

• Native language capabilities in Swedish, French or Finnish.
• Excellent written, verbal and listening communication skills in English (fluent)
• Results oriented, excellent organizational and prioritisation skills with the ability to work cross-functionally
• Strong ability to work as part of a team or autonomously when required
• Computer literate, proficient in database searching
• Strong interpersonal skills, working proactively and the ability to work towards deadlines
• Accuracy, attention to detail and the ability to follow processes

OUR OFFER

• Remuneration: well above the industry average in a permanent employment relationship
• Working hours: Flexible working hours according to project requirements
• An excellent working atmosphere with friendly and helpful colleagues

WE ARE LOOKING FORWARD TO MEETING YOU

If you have any questions, please call Elisa Aasen at 0152 - 21864396.