Key Account Manager E-Commerce (mfd) – fixed-term contract

LEGO; München; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global toy manufacturer in Munich seeks a Key Account Manager for its E-Commerce business in the D-A-CH region. This role involves P&L responsibility, strategic planning with retail partners, and collaboration with cross-functional teams. Candidates should have a robust background in key account management, ideally in consumer goods, and proficiency in both German and English. The position is based on a fixed-term contract until August 2027 and supports hybrid working with 3 days in the office and 2 days remote.

Leistungen

Family Care Leave

Insurances

Wellbeing resources

Colleague Discount

Bonus scheme

Hybrid work policy

Qualifikationen

• In-depth working experience in commercial driven functions at international Consumer Goods companies.
• Proven track record in key customer management for E-Com / Omnichannel Retailers.
• Business proficient in German and English.
• Experience managing customer P&L independently.
• Sophisticated negotiation skills with a digital-first approach.

Aufgaben

• Full P&L responsibility and development of up to 4 strategic E-Com Retail Partners.
• Preparation and independent leading of the annual customer meetings.
• Monthly S&OP planning and regular analysis of critical metrics.
• Developing the E-Com / Omnichannel Roadmap and driving traffic.
• Partner Management and possibility of cross-departmental project work.

Kenntnisse

Digital Marketing

Google Analytics

E-Commerce

Account Management

SEO

Marketing

Conversion Optimization

Hybris

Magento

Google AdWords

Tools

MS Office

SAP-based Sales Customer Planning Solution

Jobbeschreibung

Job Description

We are looking for a commercially minded and energised Key Account Manager to help us grow the E-Commerce business for the LEGO Group in Germany Austria and Switzerland.

Bring your learning mentality and commercial competence and become part of our future thinking E-Commerce team!

Please note: This position is on a fixed-term contract basis until end of August 2027 and will be based in our LEGO Sales Office in Grasbrunn close to Munich and will follow a hybrid working model with 3 days in the office and up to 2 days remotely. Relocation support is not offered.

The closing date for applications will be Thursday 16th October 2025.

Core Responsibilities

• Full P&L responsibility and development of up to 4 strategic E-Com Retail Partners
• Annual Business Planning Process (Consumer Sales P&L Marketing) joint definition of key priorities with the retailer
• Development of the E-Com / Omnichannel Roadmap (E-Merchandising driving of traffic & conversion increasing loyal shopper base) in close collaboration with E-Com Marketing Managers
• Preparation and independent leading of the annual customer meetings / terms and conditions
• Monthly S&OP planning regular analysis of critical metrics and implementation of corrective measures
• Presentation and selling in of novelties and marketing campaigns
• Partner Management (Marketing Operations international teams)
• Possibility of cross-departmental project work

Play your part in our team succeeding

The Europe Central (D-A-CH) Sales Team works in 3 Retail Channels (Toy Specialist Grocery E-Commerce) complemented by Customer Development and Field Sales plus Field Sales Management. The Key Account Management Team within EUC Sales is responsible for successfully delivering the Customer Value Proposition to our key partners in order to fulfil our Partner Promise of Mutual Value Creation and generate sustainable growth. The role handles relationships and business operations for key customers within the E-Commerce Channel (Pure Players and Omnichannel Players with a majority of Online Sales) and reports into the Channel Head. This role you will work closely with internal team members across Sales Customer Service Operations and Marketing to improve commercial impact!

Do you have what it takes

• In-depth working experience in commercial driven functions at international Consumer Goods companies of which ideally some years in Key Account Management front-line roles
• Proven track record in key customer management for E-Com / Omnichannel Retailers
• Digital-first approach understanding of the online path to purchase experience in dealing with E-Commerce metrics
• Experienced in managing customer P&L (independently)
• Sophisticated negotiation skills assertiveness
• Functional Leadership experience of advantage
• Profound knowledge of MS Office especially Excel
• Good knowledge of SAP-based Sales Customer Planning Solution tools

Business proficient in German and English

Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time including prior to any advertised closing date. So if you’re interested in this role we encourage you to apply as soon as possible.

Whats in it for you

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible you’ll be rewarded through our bonus scheme.
• Workplace – When you join the team you’ll be assigned a primary workplace location i.e. one of our Offices stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity creativity and imagination inspire everything we do. We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex gender identity or expression race / ethnicity national origin sexual orientation disability age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Childrens Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Childrens Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

Required Experience: Manager

Key Skills

• Digital Marketing
• Marketing
• Google Analytics
• Growth Experience
• Conversion Optimization
• Google AdWords
• Hybris
• Magento
• Account Management
• SEO
• E-Commerce
• Analytics

Employment Type: Full-Time

Experience: years

Vacancy: 1