IT Support Engineer (m/f/x)

Scalable GmbH; München; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading digital investment platform in Europe seeks an IT Support professional to manage hardware setup, local infrastructure, and user support. The role promises an engaging environment and opportunities for personal growth, within a diverse team focused on innovative solutions in fintech.

Leistungen

Flexible vacation policy

Education budget for training

Monthly contribution for public transport

Free German language classes

Relocation support

Complimentary subscription to PRIME+ Broker

Qualifikationen

• Degree in Computer Science or IT training required
• Experience in 1st and 2nd level IT support
• Fluent in German and English

Aufgaben

• Setup and maintenance of IT hardware
• Administration of MacOS, Windows, and Cisco infrastructure
• Management of user accounts and access rights

Kenntnisse

IT support

Service orientation

Problem solving

Fluent in German

Fluent in English

Ausbildung

Degree in Computer Science

Training in IT

Tools

Okta

VMWare Workspace One

Jobbeschreibung

Scalable Capital is a leading digital investment platform in Europe. The company empowers everyone to shape their financial future. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs and other exchange-traded products and set up savings plans. Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios and is also adopted as a white-label solution by renowned B2B partners. With the European Investor Exchange (EIX) Scalable Capital offers a stock exchange for retail investors in Europe. Over 27 billion euro is held on the platform by more than one million clients.

Scalable Capital was founded in 2014 and employs more than 500 people at its offices in Munich, Berlin, Vienna, and London. Together with the founding and management team around Erik Podzuweit and Florian Prucker, they are working on a new generation of financial services.

Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say.

Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English).

Job Description

• Setup, configuration and maintenance of laptops, printers, conference room equipment and other hardware
• Administration of local infrastructure - MacOS, Windows, Cisco Infrastructure (Access Points, Routers)
• Management of accounts and access rights (Google workspace, VPN access, etc.)
• Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects
• Development and establishment of a centralized identification and authentication platform
• Handling of complex service requests for your colleague in the context of 1st and 2nd level support
• Creation of technical documentation and reports
• Hardware selection and management

Qualifications

• Successfully completed studies in computer science or training in the field of IT (specialist information technology system integration or similar)
• Experience in 1st and 2nd level IT support
• High sense of responsibility in dealing with sensitive data
• Strong service orientation and high quality awareness
• Proactive, independent and solution-oriented way of working
• Fluent in German and English
• Experience with identity and access management solutions (e.g. Okta) as well as endpoint management solutions (e.g. VMWare Workspace One) is a plus

Additional Information

• Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
• Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
• Work from our centrally located offices in the heart of Munich or Berlin, nestled in lively neighborhoods filled with vibrant restaurants, cozy cafés, and a wide range of convenient amenities
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget
• Learn and experience German culture first hand by joining our free German language classes
• (International) relocation support
• Flexible vacation policy and the opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 25% for the ‘Deutschland Jobticket’
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker