IT Solution Manager - Supply Chain Management Platform (gn*)

Woolworth GmbH; Unna; Hybrid; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Ein führendes Einzelhandelsunternehmen in Unna sucht einen IT Solution Manager zur Unterstützung seiner Supply Chain Management Plattform. In dieser Rolle analysieren und gestalten Sie SCM-Prozesse, implementieren die Plattform und kümmern sich um den Betrieb und das Management von Services. Sie sollten über einen Abschluss in Informatik verfügen und idealerweise Erfahrung im IT-Servicemanagement mitbringen. Das Unternehmen bietet ein flexibles Arbeitsmodell und zahlreiche Weiterbildungsangebote.

Leistungen

Flexible Arbeitszeiten

Individuelle Einarbeitung

Kostenvergünstigungen in der Kantine

Mitarbeiterrabatt von 15%

Schulungen und Weiterbildungsmöglichkeiten

Qualifikationen

• Mehrjährige Berufserfahrung im IT-Service- oder Anwendungsmanagement, idealerweise im Bereich Supply Chain oder Einzelhandel.
• Gute Kenntnisse der Service-Management-Prozesse nach ITIL.

Aufgaben

• Analyse und Anforderungsanalyse von SCM-Prozessen und Workflows.
• Gestaltung und Auswahl von Systemen und Integrationskonzepten.
• Einführung und Rollout der SCM-Plattform einschließlich Migration und Testing.
• Betriebsverantwortung und Service-Management zur Sicherstellung stabiler Abläufe.
• Überwachung von Compliance und Performance.

Kenntnisse

Kommunikationsfähigkeit

ITIL-Kenntnisse

SQL-Grundkenntnisse

Datenanalyse

Strukturierte Arbeitsweise

Ausbildung

Abschluss in Informatik oder vergleichbare Ausbildung

Jobbeschreibung

IT Solution Manager - Supply Chain Management Platform (gn*)

Unna near Dortmund Full-time

Your tasks

• Analysis and requirements analysis. Examination of existing SCM processes and workflows as well as collection of technical requirements from purchasing, logistics, import, QA, finance and IT.
• Design and system selection. Creation of the target architecture and integration concepts (e.g., ERP, transport, product data, CSR) as well as participation in tendering and vendor evaluation.
• Implementation and rollout. Supporting the introduction of the SCM platform including migration, testing, training and change management to ensure a scalable and process-integrated solution.
• Operational responsibility and service management. Ensuring stable operations, coordination of internal and external partners and responsibility for incident, problem and change processes.
• Compliance and performance monitoring. Checking data quality, interface availability, authorizations and compliance with defined SLAs as well as monitoring performance and system stability.
• Further development and process integration. Initiating automation and optimization, integrating the platform into other business processes and supporting the specialist departments in the digital transformation.

Your profile

• You have a degree in computer science, business informatics, retail or comparable training.
• You have several years of professional experience in IT service or application management, ideally related to supply chain or retail.
• Good knowledge of service management processes according to ITIL and in dealing with ticket and monitoring systems.
• Technical understanding of interfaces, data flows and processes in ERP and SCM landscapes.
• Experience in working with software manufacturers and external service providers.
• Basic knowledge of SQL, reporting or data analysis is desirable.
• You are characterized by your strong communication skills as well as your structured and solution-oriented way of working.
• Very good German and English skills round off your profile.

We offer you

• Work-life balance: A flexible working time model and the option to work from home.
• Welcome Days: Our comprehensive onboarding supports you in making a successful start at our company.
• Induction: A structured induction in your area that optimally prepares you for your role.
• Our location: Very good transport connections and free parking.
• The canteen: In our company restaurant "Frankies" you get inexpensive food and drinks every day.
• Discount in our stores: 15% staff discount and exclusive VIP discount for your friends and family.
• Advantage platforms: Over 5,000 offers are waiting to be discovered on three advantage platforms.
• Company pension scheme and capital-forming benefits: We subsidize your reserves and pay capital-forming benefits.
• Training and development opportunities: Your further development is important to us. We offer a wide range of training courses and seminars.

We are Woolworth. Are you too?

Join our team now and apply.

Gender-neutral | All people are equally welcome at Woolworth.