IT Process Manager (m/f/d)

Zeppelin; Garching bei München; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

Ein führendes Unternehmen in Garching bei München sucht einen IT-Prozessmanager (m/w/d) zur Optimierung von IT-Prozessen. Die Rolle umfasst die Analyse von Arbeitsabläufen, Zusammenarbeit mit Stakeholdern, sowie die Leitung von Teams zur Implementierung neuer Prozesse. Gesucht werden Bewerber mit abgeschlossenem Studium in einem relevanten Fach, soliden IT-Kenntnissen und sehr guten Deutsch- sowie Englischkenntnissen. Das Unternehmen bietet eine nachhaltige Kultur und zahlreiche Entwicklungsmöglichkeiten.

Leistungen

Flexible Arbeitszeiten

30 Urlaubstage

Unterstützung bei der betrieblichen Altersvorsorge

Vielfalt und Inklusion

Gesundheits- und Fitnessangebote

Qualifikationen

• Abgeschlossenes Studium in einem relevanten Bereich.
• Solide Kenntnisse in IT-Governance und Prozessmodellierung.
• Hervorragende analytische und problemlösende Fähigkeiten.
• Exzellente Kommunikations- und zwischenmenschliche Fähigkeiten.
• Proaktive Denkweise und Anpassungsfähigkeit.

Aufgaben

• Evaluierung und Optimierung bestehender Arbeitsabläufe.
• Zusammenarbeit mit internen Stakeholdern zur Anforderungsanalyse.
• Leitung interdisziplinärer Teams zur Implementierung neuer Prozesse.
• Definition von KPIs und Überwachung der Portfolioleistung.
• Erstellung und Pflege umfassender Dokumentationen.

Kenntnisse

IT-Governance

Prozessmodellierung (BPMN, Signavio)

Analytische Fähigkeiten

Kommunikationsfähigkeit

Projekmanagement-Tools (MS Teams, Jira, Confluence, PlanView)

Sprachkenntnisse: Deutsch und Englisch

Initiative

Ausbildung

Abgeschlossenes Studium in Wirtschaft, Ingenieurwesen oder Informatik

Tools

Jira

Confluence

MS Teams

PlanView

Jobbeschreibung

In our IT Transformation & Country Management division of Zeppelin GmbH at our location in Garching near Munich, we are currently looking for a “Process Manager (m/f/d)” in the Demand, Portfolio and Service Management department.

Your Tasks & Responsibilities:

• In your role as "IT Process Manager (m/f/d) in our Demand, Portfolio, and Service Management department", you will play a pivotal role in shaping and optimizing our IT processes. Your main responsibilities will include:

• Analyzing and Optimizing Workflows: Evaluate existing workflows to identify inefficiencies and bottlenecks. Design and implement new or improved processes that enhance demand, portfolio, and service management.

• Stakeholder Collaboration: Gather requirements from internal stakeholders and provide expert support throughout the process lifecycle. Act as a bridge between business needs and technical solutions.

• Driving Implementation: Lead cross-functional teams to roll out new processes, ensuring smooth adoption and effective change management across the organization.

• Performance Monitoring: Define key performance indicators (KPIs), monitor portfolio performance, and regularly report governance metrics to management.

• Documentation and Standards: Maintain clear and comprehensive documentation of processes, standards, and procedures to ensure transparency and compliance.

• Continuous Improvement: Proactively identify opportunities for process improvements and contribute to a culture of innovation and excellence within the IT Transformation & Country Management division.

If you enjoy working in a dynamic environment, collaborating with diverse teams, and making a measurable impact on business outcomes, we look forward to your application.

What We Are Looking For:

• Educational Background: Completed degree in Business, Engineering, Information Technology, or a comparable qualification.

• Process & IT Expertise: Solid knowledge of IT governance, process modeling (e.g., BPMN, Signavio), and service design methodologies.

• Analytical Strength: Strong analytical and problem-solving skills, with the ability to identify bottlenecks and develop effective solutions.

• Communication Skills: Excellent communication and interpersonal abilities, enabling you to collaborate with stakeholders at all levels and translate business needs into requirements.

• Collaboration Tools: Proficiency with modern collaboration and project management tools (e.g., MS Teams, Jira, Confluence, PlanView).

• Languages: Very good knowledge of both German and English, written and spoken.

• Initiative & Adaptability: Proactive mindset, willingness to drive change, and openness to continuous learning in a dynamic environment.

Nice to have:

• Experience in IT service management frameworks (e.g., ITIL)

• Familiarity with digital transformation projects or agile methodologies

What we offer:

• Unique corporate culture: Based on the values of Ferdinand Graf von Zeppelin, we act as a foundation company that is future-oriented, social, and sustainable.

• We are sustainable: We live and breathe environmental and climate protection. And we take this seriously: by 2030, we will make Zeppelin climate-neutral in its day‑day business operations.

• Creative freedom: With us, you get the opportunity to drive issues forward on your own responsibility.

• Grow with Zeppelin: We support you with extensive development opportunities and a diverse training program.

• Z Colorful: We work with targeted activities, such as our women's network and our impulse series, to anchor diversity and its appreciation at Zeppelin.

• Work‑life balance: We offer you mobile and flexible working and 30 days of vacation. In addition, we have various offers and initiatives around the topics of health, children and care.

• Health and fitness: Through our ZFIT initiative, you can participate in various theme weeks and yoga classes, or even lease a company bicycle.

• Company pension plan: We support your pension.