[Hiring] Healthcare Agent @Alorica

Alorica; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer service provider is hiring a remote Healthcare Agent. The role involves assisting customers with their issues, documenting information, and upselling services. Ideal candidates should possess strong communication skills and experience in customer service. This full-time position offers a competitive pay of $16/hr.

Leistungen

Full range of benefits

Community support initiatives

Qualifikationen

• Ability to assist customers effectively.
• Strong communication skills.
• Experience in customer service preferred.

Aufgaben

• Assist customers with issues and concerns.
• Document call-related information.
• Maintain and update customer information.
• Upsell current customers on enhanced services.

Jobbeschreibung

Aug 21, 2025 - Alorica is hiring a remote Healthcare Agent. Salary: usd 16 per hour. Location: USA.

Position: Customer Service Representative

Location:

Terms: Full-time

Pay: $16/hr

Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

Responsibilities

• Assist customers with issues and concerns they are experiencing during the use of the product and/or service
• Document call-related information for auditing and reporting purposes
• Maintain and update customer information as necessary
• Upsell current customers on new or enhanced services