Head Cluster Tech Director Germany (m/f/d) Job Details | MediaMarktSaturn Retail Group

MediaMarktSaturn Plattform Services GmbH; Ingolstadt; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading retail technology company is looking for an IT Operations Manager to lead IT strategy alignment and manage technology budgets. You will oversee IT infrastructure and ensure compliance with regulations. The ideal candidate has significant experience in IT leadership, strong project management skills, and is fluent in German and English. This full-time position is based in Ingolstadt, Germany.

Qualifikationen

• Significant experience in a multi-site IT leadership role, preferably in retail.
• Strong project management skills with complex technology rollouts.
• In-depth knowledge of compliance requirements like GDPR, PCI-DSS.

Aufgaben

• Develop and implement the IT operational plan.
• Manage IT budgets, focusing on efficiency.
• Serve as the primary technology consultant to regional leaders.

Kenntnisse

IT leadership

Project management

IT security best practices

Bilingual (German and English)

Ausbildung

Bachelor's degree in Information Technology or related field

Jobbeschreibung

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Job Responsibilities

• Develop and implement the IT operational plan for the respective cluster, ensuring alignment with the overall IT and business strategy of MediaMarktSaturn Retail Group.
• Manage the cluster's IT operational (Opex) and capital (Capex) budgets, focusing on increasing efficiency and maximizing technology investment value.
• Serve as the primary technology consultant and partner (m/f/d) to regional and MSD Board members.
• Oversee the entire IT infrastructure lifecycle in stores, from implementation and maintenance to upgrades and decommissioning.
• Act as the highest point of technical escalation for complex operational issues.
• Coordinate with central IT, business departments, and external partners to ensure timely, within-scope, and within-budget project delivery.
• Implement and enforce all corporate IT security policies to protect sensitive customer, payment, and company data.
• Ensure full compliance of all stores within the cluster with legal and industry regulations, especially GDPR and PCI-DSS.
• Maintain high availability and performance of critical in-store technologies, including POS systems, store GMS, network infrastructure, digital signage, inventory management systems, and staff devices.
• Promote a proactive and customer-centric service culture within the IT team.
• Lead the design and creation of a unified IT team across all MSD subsidiaries, including contact centers, warehouses, and competence centers, establishing the MSD IT team as the group standard.

Your Profile

• Bachelor's degree in Information Technology, Business Informatics, or a related field; or equivalent professional experience.
• Significant experience in IT, in a multi-site IT leadership role, preferably within retail.
• Strong project management skills and a proven record of leading complex technology rollouts in retail.
• In-depth knowledge of IT security best practices and compliance requirements (GDPR, PCI-DSS).
• Exceptional leadership and communication skills, capable of building strong relationships with technical teams and non-technical business leaders.
• Experience in an omnichannel retail environment, understanding the integration of in-store and online technology.
• Business fluency in both German and English is mandatory.

About Us

The Cluster Tech Department Germany ensures MediaMarktSaturn delivers innovative, secure, and customer-focused IT solutions for a seamless shopping experience in Germany through state-of-the-art technology and agile practices.

Additional Benefits

Job Details

Department: HQ - Others

Type of Employment: Full Time

Working Hours: 37.5

Position: Job Requisition HQ Manager

Join Us!

Are you ready to transform your career? Let’s go! We love technology, enjoy inspiring others, and aim to create the future shopping experience with our 50,000 colleagues across Europe. If you share this spirit, we want to hear from you!