German Speaking Customer Service for Renewable Energy industry

Patrique Mercier Recruitment; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a passionate German Speaking Customer Service professional to join a dynamic team in the renewable energy industry. The ideal candidate will provide exceptional support to customers and help promote renewable energy initiatives while leveraging their language skills. A strong customer service background and a genuine interest in sustainability are essential for this role.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Competitive Salary by Greek standards

Fully Paid Relocation Package

Free Greek Lessons

Qualifikationen

• Previous experience in customer service, ideally within the renewable energy sector.
• Strong interpersonal skills to effectively engage with customers.
• Genuine interest in renewable energy and sustainability initiatives.

Aufgaben

• Provide exceptional customer service to German-speaking clients.
• Handle inquiries related to products and services.
• Resolve customer issues efficiently.
• Guide customers through application and installation processes.
• Collaborate with team members to improve customer satisfaction.

Kenntnisse

Fluent in German

Proficient in English

Strong communication skills

Customer service orientation

Problem-solving skills

Organizational skills

Tools

CRM software

Jobbeschreibung

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries, specializing in diverse fields including social media, gaming, healthcare, retail, travel, automotive, financial services, insurance, energy, and telecommunications. We pride ourselves on our comprehensive recruitment process, which ensures that we connect the best candidates with the right employers. Currently, we are seeking a passionate and dedicated German Speaking Customer Service professional to join a dynamic team in the Renewable Energy industry. This role is ideal for individuals who possess a strong customer service orientation and are committed to making a positive impact in a rapidly growing sector focused on sustainability and innovative energy solutions. In this position, you will not only provide exceptional support to customers but also contribute to the promotion of renewable energy initiatives. If you are looking for an opportunity to leverage your language skills while helping customers navigate the exciting world of renewable energy, we want to hear from you!

Responsibilities

• Provide exceptional customer service to German-speaking clients in the renewable energy sector.
• Handle inquiries related to products, services, and installation processes.
• Resolve customer issues efficiently and effectively while maintaining a positive attitude.
• Guide customers through the application and installation process for renewable energy solutions.
• Collaborate with team members to address operational challenges and improve customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Stay up-to-date with industry trends and product knowledge to provide informed guidance.

Requirements

• Fluent in German and proficient in English, both written and spoken.
• Previous experience in customer service, ideally within the renewable energy or consumer services sector.
• Strong communication and interpersonal skills to effectively engage with customers.
• Ability to troubleshoot and resolve issues in a timely manner.
• Familiarity with CRM software and customer service platforms.
• A genuine interest in renewable energy and sustainability initiatives.
• Strong organizational skills and attention to detail.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation )
• Free Greek Lessons, Engagement Activities