German Customer Support Representative

Cross Border Talents; Stuttgart; Vor Ort; EUR 28.000 - 35.000; Vollzeit

Zusammenfassung

A global service provider is hiring German-speaking Customer Support Representatives to assist customers in a multicultural setting. The role involves handling inquiries via phone, email, or chat while meeting quality standards. Candidates should possess fluent German and strong communication skills. This position offers a competitive salary, paid training, and opportunities for career growth. Join the team to make a meaningful impact in customer service.

Leistungen

Competitive salary package

Paid training

Meal allowance and benefits

Career growth opportunities

Qualifikationen

• Fluent in German (C1/C2 level) and English (B1 or higher).
• Strong communication and problem-solving skills.
• EU passport or valid residence permit in Portugal.

Aufgaben

• Handle inbound customer inquiries in German.
• Provide solutions with empathy and professionalism.
• Document interactions clearly and accurately.
• Meet service quality and productivity KPIs.

Kenntnisse

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Jobbeschreibung

Overview

We are hiring German-speaking Customer Support Representatives for an international project based in Portugal. This role is ideal for candidates looking for long-term stability professional development and the opportunity to work in a multicultural environment.

As a Customer Support Representative you will assist customers via phone email or chat providing accurate information and resolving issues efficiently. You will work with modern CRM tools and follow established quality and performance standards.

Responsibilities

• Handle inbound customer inquiries in German


• Provide solutions with empathy and professionalism


• Document interactions clearly and accurately


• Meet service quality and productivity KPIs

Qualifications

• German C1/C2 level


• English B1 or higher


• Strong communication and problem-solving skills


• EU passport or valid residence permit in Portugal

What we offer

• Competitive salary package


• Paid training


• Meal allowance and benefits


• Career growth opportunities

Key Skills

• Typing


• Data Entry


• Customer Service


• Basic Math


• Computer Skills


• Windows


• Banking


• Upselling


• Pricing


• Sanitation


• Cash Handling


• Stocking

Employment Type : Full Time

Experience: years

Vacancy: 1