German Customer Service Agent in Greece- Fully Paid Relocation

Patrique Mercier Recruitment JP; Köln; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading recruitment agency is looking for a German Speaking Customer Service Agent in Cologne. This role offers the chance to deliver exceptional service to German-speaking clients while enjoying a fully paid relocation package. The ideal candidate should be fluent in both German and English and possess strong communication skills. Benefits include private health insurance and performance bonuses.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

Fully Paid Training

Great Salary

Fully Paid Relocation Package (flight, transfer and hotel)

Qualifikationen

• Fluency in German and English is a requirement.
• Strong communication skills with a commitment to delivering excellent customer service.
• Ability to navigate a fast-paced, team-oriented environment effectively.

Aufgaben

• Deliver exceptional customer service to German-speaking clients via phone, email, and chat.
• Actively resolve customer inquiries and problems, ensuring high levels of satisfaction.
• Maintain thorough knowledge of company products and services to provide accurate information.

Kenntnisse

Fluency in German

Fluency in English

Strong communication skills

Interpersonal skills

Jobbeschreibung

Overview

Join Patrique Mercier Recruitment JP as a German Speaking Customer Service Agent and take advantage of a fantastic opportunity that includes a fully paid relocation package to an exciting new destination! In this role, you will become a key part of a dynamic customer service team, providing exceptional support and assistance to German-speaking clients. Your main responsibilities will include addressing customer inquiries, resolving issues efficiently, and ensuring a top-notch service experience. If you're passionate about customer service and ready to embark on a rewarding journey that combines work and cultural exploration, we want to hear from you!

Responsibilities

• Deliver exceptional customer service to German-speaking clients via phone, email, and chat.
• Actively resolve customer inquiries and problems, ensuring high levels of satisfaction.
• Maintain thorough knowledge of company products and services to provide accurate information.
• Record customer interactions accurately in the company's CRM system.
• Collaborate with team members to improve processes and enhance customer experiences.
• Engage in training programs to continuously enhance your skills and knowledge.
• Contribute to the development of best practices and process improvements.

Requirements

• Fluency in German and English is a requirement.
• Strong communication skills with a commitment to delivering excellent customer service.
• Ability to navigate a fast-paced, team-oriented environment effectively.
• Prior experience in customer service is beneficial but not required.
• Proactive and adaptable mindset with great interpersonal skills.
• Willingness to relocate for the position and immerse yourself in a new culture.
• Positive attitude and a genuine passion for helping others.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )