Teleperformance Spain, with more than 4,700 employees across 10 sites (certified with Great Place to Work and Top Employer), is seeking a highly skilled group of professionals.
Purpose of the role:
As a Business Developer Representative, you will identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.
You will help businesses collaborate better, innovate, and move quickly. As part of the Business Development team, you will be the first contact point for numerous businesses, engaging proactively to generate enthusiasm, assess their needs, propose solutions, and guide them along the sales process.
You will work towards individual targets while contributing to the team’s goal of expanding our customer base across EMEA. The role involves primarily outbound calls in a phone-based environment.
Responsibilities
- Achieve quarterly Sales Qualified Opportunity (SQO) quotas and meet daily/weekly activity targets.
- Manage a portfolio of accounts to identify high-potential prospects.
- Educate customers about our offerings.
- Conduct outbound calls and emails, including cold calling, engaging with decision-makers, building rapport, and assessing needs.
- Identify pain points, gather technical requirements, align business needs with Cloud solutions (solution-selling), and create value for subsequent sales steps.
- Maintain and update customer data in Salesforce, managing leads, contacts, accounts, and opportunities.
- Work towards team and individual KPIs such as productivity, conversion rates, and pipeline development.
- Document customer interactions thoroughly in Salesforce to ensure clarity and continuity for all stakeholders.
Requirements
- BA / BS degree or equivalent practical experience.
- Native German speaker.
- Fluent in English, both spoken and written.
- Experience in outbound B2B sales or business development, ideally in IT.
- Understanding of cloud computing, especially Google Cloud Platform solutions.
- Strong business acumen to connect needs with solutions.
- Excellent interpersonal skills, integrity, and professionalism.
- Comfortable working against quotas in a phone-based environment.
- Basic IT skills for efficient computer navigation.
- At least 1 year of IT outbound sales prospecting experience with strong sales skills.
- Experience in cold calling and managing a large portfolio of contacts.
- Experience with Salesforce or similar CRM tools.
- Ability to identify key decision-makers and stakeholders.
- Goal-oriented, proactive, confident, competitive, and tenacious.
- Knowledge of the local market and business environment.
- Full-time (39 hours/week, Monday to Friday).
- Hybrid work model based in Barcelona.
- Salary: €25,440 gross/year + up to €6,360 gross/year in bonuses.
- Referral program: Bring a Friend, earn up to €2,000 depending on language/project.
- Permanent contract.
- Relocation package including airport transfer, accommodation in a studio, and private health insurance.
- Support for personal and professional development through coaching.
- Clear career progression within the project.
- Participation in contests and social events.
- Excellent work environment with colleagues and development opportunities.