Teleperformance Spain, with more than 4,700 employees across 10 sites (certified with Great Place to Work and Top Employer), is seeking highly-skilled professionals.
Purpose of the role :
As a Business Developer Representative, you will identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.
You will help businesses collaborate better, innovate, and grow. As part of the Business Development team, you will be the first point of contact for many businesses, engaging proactively to generate enthusiasm, assess their needs, propose solutions, and guide them along the appropriate sales pathway.
You will work towards individual targets within a larger sales team, focusing on expanding our customer base across EMEA. This role is phone-based, primarily involving outbound calls to customers.
Responsibilities
- Achieve quarterly Sales Qualified Opportunity (SQO) quotas and meet daily/weekly activity targets.
- Manage a portfolio of accounts to identify high-potential prospects.
- Educate customers about our offerings.
- Make outbound calls and emails, often cold calling, engaging with C-level decision-makers, building rapport, and assessing needs.
- Understand prospects’ pain points, gather technical requirements, relate business needs to cloud solutions (solution-selling), and build value for next sales steps.
- Maintain accurate customer data in Salesforce.com, managing leads, contacts, accounts, opportunities, and activities.
- Work towards team and individual KPIs such as productivity, conversion rates, and pipeline growth.
- Document customer interactions thoroughly to ensure clarity for all stakeholders.
Requirements
- BA / BS degree or equivalent practical experience.
- Native German speaker.
- Fluent in English (spoken and written).
- Experience in outbound B2B sales or business development, preferably in IT.
- Understanding of cloud computing, especially Google Cloud Platform solutions.
- Strong business acumen to connect needs with solutions.
- Excellent interpersonal skills, integrity, and professionalism.
- Comfortable working against quotas in a phone-based environment.
- Proficient IT skills for efficient computer navigation.
- At least 1 year of outbound IT sales prospecting experience with strong sales skills.
- Experience with cold calling and managing large portfolios.
- Experience with CRM platforms like Salesforce.
- Able to identify key decision-makers and stakeholders.
- Goal-oriented, proactive, confident, competitive, and tenacious.
- Knowledge of the local market and business environment.
- Full-time (39 hours/week), Monday to Friday.
- Hybrid work model in Barcelona.
- Salary: €25,440 gross/year + up to €6,360 bonus.
- Referral program: Bring a Friend, earn up to €2,000.
- Permanent contract.
- Relocation package includes airport taxi, accommodation in a studio, and private health insurance.
- Support from coaches for personal and professional development.
- Clear career progression within the project.
- Participation in contests and social events.
- Excellent work environment with colleagues and personal growth opportunities.
Location: Neuss, North Rhine-Westphalia, Germany.