General Service Technician-Key Holder

ZipRecruiter; Braunschweig; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An automotive service and tire dealer seeks a General Service Technician to perform routine vehicle repairs while ensuring a superior guest experience. Responsibilities include conducting inspections, tire services, and maintaining the shop standards. Candidates should have a high school diploma, basic automotive training, and necessary tools. Benefits include paid vacation, performance incentives, and healthcare.

Leistungen

Performance-based incentives

Paid vacation and holidays

Reimbursement for ASE Certifications

401(k) eligibility

Employee discounts

Healthcare, vision, and dental for full-time teammates

Qualifikationen

• High School Diploma or equivalent.
• Must possess a valid driver’s license and satisfactory Motor Vehicle Report.
• Required to own a basic set of tools.

Aufgaben

• Perform routine vehicle repairs and maintenance.
• Conduct tire services and vehicle services.
• Complete Monro’s Courtesy Inspection process on every vehicle.

Kenntnisse

Automotive training including basic car maintenance and repair

Customer service skills

Communication skills

Ausbildung

High School Diploma or equivalent

Tools

Basic set of tools

Jobbeschreibung

Overview

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in Rochester, New York, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 tire and auto service brands, supporting each company’s regional strength and community connections. Under the Monro banner, we are united as a TEAM and share the mission to bring guests the highest quality tire and auto service in the industry. We’re looking for motivated individuals at every stage in their career across retail locations, field management, and store operations at our Store Support Center in Rochester, New York. If you like helping others, enjoy working on cars, being part of a team, solving problems, and building guest relationships, with honesty and integrity, Monro could be your destination.

Destination Monro - Your Career is Here!

Job Details

Position: General Service Technician

Compensation: $16.00–$18.00 per hour

The General Service Technician is a blended role with both front and back shop responsibilities, including at least two days per week dedicated to front counter duties. This position performs routine vehicle repairs and maintenance according to company standards and manufacturer specifications, while effectively communicating vehicle issues and solutions to guests. As a key holder and manager on duty (MOD) when needed, this role helps provide a superior guest experience, drives sales of automotive services and tires, and maintains a welcoming in-store atmosphere.

Responsibilities

• Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
• Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
• Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements), battery testing and installations.
• Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest-ready condition.
• Perform service(s) in accordance with Monro’s safety standards including but not limited to Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated test drive routes while observing all local traffic and safety laws.
• Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards.
• Maintain technical knowledge and complete all required Monro University training modules.
• Operate and maintain all equipment in a safe manner per Monro and equipment manufacturer guidelines (lifts, welders, brake lathes, etc.).
• Under management direction, assist in guest care, work order completion, register assistance, facility maintenance, and outside purchase ordering.
• This position is a secondary key carrier responsible for opening and closing responsibilities.
• Able to understand and effectively communicate Monro’s products and services to guests.
• Perform other duties as assigned and required.

Qualifications

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and ability to operate customers’ vehicles for test drives.
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Additional Information & Benefits

• Performance-based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full-time teammates
• Employee Access Perks
• Career Advancement Opportunities

Desired competencies include initiative in identifying problems, data collection, and practical decision-making, along with strong customer service and communication skills.

Your next Destination!

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to status, protected veteran status, or any other characteristic protected by law.