Front Office Agent (m/f/d)

25hours Hotels; Frankfurt (Oder); Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A hospitality group located in Frankfurt (Oder) is seeking a Front Office team member who is enthusiastic about guest experiences. The ideal candidate has completed hotel business training, is fluent in German and English, and can maintain composure during busy times. Enjoy a flexible work schedule with only four days per week and perks including employee hotel stays and discounts at various establishments.

Leistungen

Work only 4 days a week

Free accommodation for up to 10 nights per year

Generous discounts at partner hotels and restaurants

Flexible working arrangements

Staff parties and events

Qualifikationen

• Completed training in hotel business with professional experience.
• Inclusive character that inspires guests and fellow staff.
• Knowledge of local area for guest recommendations.

Aufgaben

• Ensure guests are enthusiastic and satisfied.
• Prepare for shift with cleaning tasks at the Front Office.
• Maintain composure during busy check-in times.

Kenntnisse

Fluent in German

Fluent in English

Customer service skills

Ausbildung

Training in hotel business

Jobbeschreibung

Company Description

We are storytellers - from tales of wild journeys of discovery across the world at 25hours Hotel The Trip to fascinating experiences of famous personalities at 25hours Hotel The Goldman. For us, the diversity which embodies both of our hotels in Frankfurt is our lifestyle. Pizza Friday fun and a round of crazy golf in the office are part of this, as well as flat hierarchies and the opportunity to get a taste of other departments. We are a young team and we love our friendly, informal culture. Come As You Are & Show How You Care … Enjoy 3 days off every week and the opportunity to organize your free time more flexible!

Job Description

• At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic
• You’ll always keep your cool – even when all the guests turn up to check in at the same time
• You’ll get everything ready for the shift, and round it off with the Front Office fully cleaned up

Qualifications

• You’ve completed a course of training in the hotel business, gained some professional experience and can speak German & English fluently
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
• You’re not just bringing your abilities, but also your character

What´s In It For You

• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
• Be part of our hilarious staff parties and much more …