Front Office Agent (m / f / d)

AccorHotel; Frankfurt; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading hospitality company in Frankfurt is looking for a full-time Front Office team member. You will ensure guests are delighted with their experience while handling simultaneous check-ins and maintaining the Front Office. Ideal candidates will have hotel industry training, professional experience, and fluency in German and English. The role offers flexible arrangements and great staff benefits, including hotel stays and discounts.

Leistungen

Free stays at 25hours hotels (up to 10 nights per year)

Discounts at bars and restaurants

Flexible work arrangements

Qualifikationen

• Completed training in hotel industry.
• Professional experience in hospitality.
• Ability to inspire colleagues and guests.

Aufgaben

• Ensure guests are satisfied and enthusiastic.
• Maintain composure during busy check-ins.
• Prepare the Front Office for shifts.

Kenntnisse

Fluent in German

Fluent in English

Customer service

Ausbildung

Training in the hotel industry

Jobbeschreibung

How does your working day look like?

• At the reception, you'll ensure that guests are not just satisfied but enthusiastic about their experience.
• You will maintain your composure even when all guests check in simultaneously.
• You will prepare everything for your shift and ensure the Front Office is fully cleaned up at the end.

Qualifications:

• You have completed training in the hotel industry, gained some professional experience, and can speak German & English fluently.
• You can inspire your colleagues as well as your guests. Additionally, you know your way around town and always have tips for partying.
• You bring not only your skills but also your character.

Additional Information:

• Work only 4 days a week as a full-time team member without reduction in pay or holiday entitlement.
• Get to know our 25hours hotels and stay for free for up to 10 nights per year as an employee.
• Enjoy discounts at our bars and restaurants and when booking hotels worldwide through Ennismore.
• Benefit from offers from our numerous partners.
• We are open to part-time work, mini-jobs, and other flexible arrangements to suit your personal situation.
• Join our fun staff parties and more!

Remote Work & Employment Type:

Full-time

Key Skills:

Ab initio, Arabic speaking, Babysitting, Advocacy, Administration support, Hummingbird

Experience: Years

Vacancy: 1