FIELD APPLICATION ENGINEER - SEMI

Smiths Group; Deutschland; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading engineering firm in Germany is seeking a Technical Expert to enhance semi sales through customer engagement and technical support. You'll collaborate closely with sales and engineering teams, requiring a Bachelor's degree in Mechanical or Electrical Engineering and at least five years of experience. This is a full-time position with some travel involved, aiming to drive product growth and maintain industry relationships.

Qualifikationen

• Minimum five years of professional experience in a related background.
• Ability to engage and work effectively with customers and stakeholders.
• Ability to exercise sound judgment in making business decisions.

Aufgaben

• Accompany sales staff to identify customer needs.
• Develop detailed specifications for new products.
• Educate sales staff about new and existing products.

Kenntnisse

Well-organized

Self-motivated

Strong written and verbal skills

Ability to manage projects

Knowledge of market techniques

Ausbildung

Bachelor's degree in Mechanical or Electrical Engineering

Tools

Technical Writing

Debugging

Jobbeschreibung

Job Purpose :

• Function as the key technical expert for customers and sales channel.
• Focus on increasing both the quantity and quality of our SEMI sales to customers through technical expertise and assistance in current sales efforts as well as innovation for new product development.

Responsibilities :

Responsible for the timely and accurate completion of tasks in several areas of applications engineering :

Accompany sales staff on visits to customer sites to identify and understand customer needs

Qualify and Communicate product opportunities

Collaborate with Engineering to drive designs wins based on best technical solution

Facilitating corporate standards and cost efficiencies

Driving growth within our product segment(s)

Maintain and communicate understanding of technical trends driving our markets and competition as well as track customer roadmaps.

Develop detailed specifications and application notes for new products; contribute content to technical collateral materials

Maintain customer files for use by global FAEs and other departments

Support field issues and repairs

Educate sales staff or any other internal / external personnel about both new and existing products

Compliance and participation in all Smiths Interconnect EHS programs policies procedures and training requirements

Qualifications :

Technical Knowledge Skills and Abilities :

Well-organized and self-motivated

Ability to manage many projects and meet deadlines

Ability to identify and support change and continuous improvement

Ability to maintain customer accounts and sensitive information with discretion and confidentiality

Ability to exercise sound judgment in making business decisions

The understanding and recognition of the organizations commercial environment and positioning themselves their role and their actions in order to support the organizations commercial success.

The ability to engage challenge and work effectively with others both internal and external

Possess strong written and verbal skills including public speaking and presentation

Knowledge of the market; techniques and principles

Ability to work directly with customers on resolution of complex technical issues

Identified training mandatory for the role to be completed competently

Bachelors degree in Mechanical or Electrical Engineering and / or direct professional experiences in a related background of minimum five years required.

On the job training will also be provided.

Internal & External Key Stakeholders & Relationships

External : Direct customers distributors as well as customer equipment vendors such as ATE tester handler prober and conversion kit vendors.

Internal : Sales CSR Engineering QA PLM are primary but most other Smiths departments as needed.

Physical / Emotional Demands :

Ability to use manual and electric hand tools microscopes and have fine motor skills for spring probe replacement and / or repairs.

Additional Information :

Travel % : Must be willing to travel locally approximately 25% - 50% of the time

Remote Work : Employment Type :

Full-time

Key Skills

Laboratory Experience,ADAS,LAN,Debugging,Technical Writing,Product Demos,Customer Support,Automotive Diagnostics,Cloud Architecture,Spectroscopy,System Administration,Unity

Experience : years

Vacancy : 1