Electrical Engineer (m / f / d) as technical Eplan Support

EPLAN; Monheim am Rhein; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading software solutions provider is looking for a technical support specialist in Monheim am Rhein. You will be the first point of contact for customers, addressing their inquiries regarding innovative software solutions. The ideal candidate has a background in electrical engineering or similar, strong communication skills, and a keen interest in IT. The position offers flexibility in work hours and numerous employee benefits.

Leistungen

Flexitime account

Company pension scheme

Bike leasing

Corporate benefits

Free drinks

Employee car parks

Qualifikationen

• Completed studies / technician in electrical engineering, mechatronics, or automation technology.
• Practical knowledge in electrical engineering design or maintenance.
• Experience in analyzing and solving technical problems.
• Knowledge in EPLAN products is a plus.
• Very good German and good English skills.

Aufgaben

• Act as the technical face to customers and the first point of contact.
• Contribute to continuous improvement of products.
• Engage in webinars and specialist events to share knowledge.

Kenntnisse

Technical problem-solving

Communication skills

Electrical engineering knowledge

IT and software interest

Team collaboration

Flexibility and willingness to learn

Customer service orientation

Ausbildung

Degree or qualification in electrical engineering, mechatronics, or automation technology

Jobbeschreibung

Responsibilities

• You are the technical face to our customers - and the first point of contact when it comes to questions about our innovative software solutions
• With your detailed knowledge, you can also penetrate complex engineering issues and find practical, clever solutions - not only for our customers, but also in exchange with colleagues
• In close cooperation with quality assurance and development, you actively contribute to the continuous improvement of our products
• You are part of a dynamic, globally networked team of specialists. Together, you will shape the technical future of our customers in a modern, flexible working environment
• You will not stand still with us. You will constantly expand your know-how - and pass it on with enthusiasm : in webinars and specialist events

Profile

• Completed studies / technician in the field of electrical engineering, mechatronics or automation technology or a comparable qualification
• Practical knowledge in electrical engineering design, commissioning or maintenance is desirable
• Professional experience in analyzing and solving technical problems
• Ideally knowledge in the application of our EPLAN products
• You have a strong interest in IT and software solutions and are interested in new technologies
• Strong communication skills, flexibility and willingness to learn
• Team player with a strong customer and service orientation
• Very good written and spoken German and good English skills

We offer

• We are shaping the future : globally successful, innovative and forward-looking - with the values of a family business
• We take a long-term approach to collaboration : we act responsibly, focus on team spirit and offer opportunities for personal development (e.g. Loh Academy)
• More flexibility for work and leisure : attractive working time model with flexitime account and the option of mobile working
• Wide range of additional benefits and employee offers, e.g. company pension scheme, corporate benefits, bike leasing, free drinks and employee car parks, etc.