Digital Business Support - Cash Management Technical officer (all genders) at BNP Paribas Wealt[...]

BNP Paribas Gruppe Deutschland; Frankfurt; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading global private bank in Frankfurt is seeking a Digital Business Support - Cash Management Technical officer to manage IT-related queries and ensure client satisfaction. Ideal candidates will have a degree in Business or Finance, fluency in English and German, and experience in electronic banking. The position offers flexible working hours, extensive development opportunities, and a supportive environment.

Leistungen

30 days' holiday and additional special leave days

Work in the office and from home

Opportunities for development through training

Allowances for Job Ticket Deutschland

Company pension scheme

Employee Assistance Program

Insurance cover via group accident insurance

Access to sports and health facilities

Qualifikationen

• Experience in electronic banking, payments or cash management is beneficial.
• Full professional fluency in English and German.
• Proven track record of strong service delivery skills.

Aufgaben

• Taking ownership of IT system related queries and liaising with teams.
• Ensuring IT issues are managed and communicated proactively.
• Being the point of contact for Relationship Managers regarding digital solutions.

Kenntnisse

Electronic banking

Service delivery skills

Client interaction

Ausbildung

University Degree from a Business or Finance institution

Jobbeschreibung

Overview

Digital Business Support - Cash Management Technical officer (all genders) at BNP Paribas Wealth Management

In Frankfurt we are looking for you to join us in a full-time or part-time, permanent position as Digital Business Support - Cash Management Technical officer (all genders) at BNP Paribas Wealth Management.

Wealth Management - Who we are :

BNP Paribas Wealth Management is a leading global private bank and the largest private bank in the Eurozone, with assets under management exceeding €456 billion (as of September 2024). The company employs over 6,700 experts across Europe, Asia, and the Middle East, who support high-net-worth and ultra-high-net-worth individuals in securing, building, and transferring their wealth. The bank aims to create a sustainable future by combining its extensive expertise and reach with the influence and aspirations of its clients to make a difference.

This open position is within the Digital Business Support team, that is directly under the responsibility of the WM Germany Chief Operating Officer.

BNP Paribas :

At BNP Paribas, everyone is on first-name terms, and we wear the clothes we feel good in. We live diversity, team spirit and sustainability. At BNP Paribas, you will find a secure job, plenty of space for your ideas and a suitable professional solution for your individual life situation. We are : The Bank for a Changing World. We - that's around 178,000 employees in 64 countries.

Tasks & Responsibilities

• Taking ownership of all possible IT system related queries, and liaising with respective teams to ensure excellent quality of execution
• Ensuring any IT issues will be managed and communicated proactively to minimize client impact and increase client satisfaction
• Being the natural point of contact for Relationship Managers and offering teams linked to digital solutions & IT queries
• Being a Product Specialist of Global EBICS - Internal and external customer support, testing and implementation support, Monitoring & management of EBICS transactions of daily operations
• Proactive & strong communication within the team and with stakeholders

Expertise & Soft Skills

• University Degree from a Business or Finance institution or apprenticeship in business IT or comparable areas
• Experience in electronic banking, payments / reporting or cash management area is beneficial
• Proven track record of strong service delivery skills to internal and external partners
• Experience in direct client interaction, hotline support or other operational activities preferred
• Full professional fluency in English and German

You don\'t meet every criterion? No problem, you are more than welcome to apply anyway. It is important for us that you can develop and grow in this position.

Diversity is a strength for us. We are convinced of the numerous advantages of diverse perspectives, experiences and competencies. Our aim is therefore to select candidates in an unbiasedly and open-mindedly : Your CV should contain information on your education and work experience - that's all we need. You can find out more about our D&I commitment here.

Benefits

• 30 days' holiday and additional special leave days
• Work in the office and from home
• A wide range of opportunities for your development, such as internal and external training, talent development programmes and (inter)national career prospects within the BNP Paribas Group
• Allowances for Job Ticket Deutschland, car & bicycle leasing
• Company pension scheme with BVV
• Employee Assistance Program : Professional support and great offers for your private and family life from benefitatwork and voiio
• Insurance cover via a group accident insurance and survivors' insurance
• A wide range of offers for your health, such as access to over 6,000 sports and health facilities with EGYM Wellpass

Do you want to shape a changing world?

Apply now, in only 5 minutes.

Please send us your application documents exclusively via our online portal. Unfortunately, we cannot consider applications by email or on paper for the protection of your data.

Your contact person is Anja Kucher - we are on first-name terms.

If you have any questions, please send an email to [e-mail]