Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Dortmund; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment firm is seeking a Customer Support Specialist for a remote position. You will be responsible for communicating with customers, ensuring satisfaction, and tracking cases. Candidates must be fluent in German and possess strong communication skills in English. Competitive monthly salary and relocation support to Greece are provided.

Leistungen

Relocation support including flight and accommodation

Competitive monthly salary + 2 extra salaries

Health care benefits

Full training

Professional growth opportunities

Free online Greek language courses

Qualifikationen

• Fluency in German required.
• Excellent communication skills in English highly desired.
• Strong problem-solving skills necessary.

Aufgaben

• Communicate with customers via phone, chat & email.
• Track and follow cases to closure efficiently.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Jobbeschreibung

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas